A: Hello, thank you for your question regarding the Dyson V8 Cordless Stick Vacuum. Please be informed that the Dyson V8 Cordless Stick Vacuum does not have an option to turn off the roller brush. The motorized brush bar is designed to provide deep cleaning on carpets and effective debris pickup on hard floors. However, if you are concerned about delicate surfaces, you can use the soft roller cleaner head, which is gentle on hard floors and helps prevent scratches. If you have any further questions or need additional assistance, please do not hesitate to contact us via askdysonus@dyson.com We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello, thank you for your inquiry regarding the Dyson V8 Cordless Stick Vacuum. The Dyson V8 Cordless Stick Vacuum is available in both new and refurbished models. If the item is refurbished, it will be clearly indicated in the model name as "Dyson V8 Cordless Stick Vacuum (Refurbished)." If there is no mention of "refurbished" in the model name, you can be assured that the item is new. If you need further assistance or have any additional questions, please feel free to reach us at askdysonUS@dyson.com We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello Dana, thank you for sharing your concern with us. You have inquired about the Dyson V8 cordless stick vacuum. We would like to inform you that the Dyson V8 Cordless Stick vacuum works effectively on rugs. It features adjustable suction power settings, allowing you to reduce the suction for delicate rugs and increase it for deeper cleaning on thicker carpets. This versatility ensures optimal cleaning performance on various surfaces. If you have any further questions or need additional assistance, please contact us via askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello, thank you for your question regarding the differences between the Dyson V8 Cordless Stick Vacuum 400473-01 and the Dyson V8 Origin Extra Cordless Stick Vacuum 400494-01. Both models are part of Dyson’s V8 series, known for their powerful suction and versatility. However, there are a few key differences: Attachments and Accessories: Dyson V8 Cordless Stick Vacuum 400473-01: This model includes the De-tangling Motorbar cleaner head, Hair Screw tool, Combination Tool, and Crevice Tool. These attachments are designed to handle various cleaning tasks, including pet hair removal and cleaning tight spaces. Dyson V8 Origin Extra Cordless Stick Vacuum 400494-01: This model typically comes with a slightly different set of accessories, which may include additional or specialized tools for specific cleaning needs. Target Use: The Dyson V8 Cordless Stick Vacuum 400473-01 is engineered for homes with pets, featuring tools specifically designed to tackle pet hair and allergens. The Dyson V8 Origin Extra Cordless Stick Vacuum 400494-01 may have a broader focus, suitable for various cleaning tasks around the home. Both models offer the same core features, such as up to 40 minutes of run time, advanced whole-machine filtration, and the ability to convert to a handheld vacuum for versatile cleaning. If you have any other queries, please feel free to reach us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello, thank you for sharing your concern with us. You have inquired about the Dyson V8 cordless vacuum which is not a great fit for shag carpets. Dyson V8 is reported to do a great job on low shag height carpet. Carpets that have a lot of piles tend to make using a Dyson too hard. If you have any further queries, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to the matter.

A: Hello, thank you for sharing your concern with us. We understand how significant this is for you. Rest assured; we are committed to assisting you. We would like to inform you that Dyson V8 Cordless Stick Vacuum 400473-01 is the same as the model SV25. If you have any other queries, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

A: Hello Becky, thank you for your question regarding the Dyson V8 Cordless Stick Vacuum. We would like to inform you that you can clean your blinds with the Dyson V8 Cordless Stick Vacuum. The vacuum comes with a variety of attachments, including a soft dusting brush and a combination tool, which are ideal for cleaning delicate surfaces like blinds. These tools help to gently remove dust and allergens without damaging the blinds. If you have any further questions or need additional assistance, please feel free to reach us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello Kisha, thank you for your question about the Dyson V8 Cordless Stick Vacuum. Please be informed that you do need to hold down the power button continuously while vacuuming. This design helps to conserve battery life by ensuring the vacuum is only on when you need it. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com. We would be delighted to assist you further. Warm wishes, Monika R

A: This is just a V8 model the only difference is the tools included with this model and the Animal Pro. Animal Pro will include more tools for cleaning. All V8 models have the same suction and run time. tools are the only difference.

A: Yes. works on hardwoods.