ecobee Smart Thermostat Premium: Wi-Fi, Voice Control, Touch Screen, Smartphone App, IFTTT, Alexa, Google Assistant Compatible

I have not needed to use as the temps are not cold enough. I did put the heat on once and I found this simple to use.

Ecobee seems to have its own mind. It sent me email scolding me for using heat when it's 50 deg F outside !

We have had the ecobee thermostat for approximately 1 month. It was easy to set up, and has maintained temperature accurately. I am glad we purchased the extra sensor for our second level. The temperature difference has historically been up to 10 degrees. Now it is the same as the first level.

Replaced a smart wifi thermostat that came with a new hvac package, that I absolutely loved with the Premium. Works very well. Perhaps a more comprehensive user manual would be handy. The contractor didn't have a full working knowledge of the features.

Amazing product,it is very safe and very easy to understand

Ive had this thermostat for 3 weeks. I find it a huge upgrade over my old one. On the initial setup. I set it at what I had the old one set. After about a week. I was able to lower the setting on the thermostat. I also enjoy the sleep mode, so I can lower the temp, when going to bed at night. The only thing that has me puzzled, is the remote sensor, that I put in the bedroom. Not sure what purpose it serves or what it actually does.

After having the thermostat for a couple weeks, we were going to be out of town, so I set the thermostat for away and then to resume a few hours before we would return to the house. It worked perfectly. Being able to check the current status while away was a plus and reassuring, since it was my first attempt at programming for away.

I bought the Premium Smart Thermostat after an electrical storm fried my previous ~10 year old ecobee 3 lite. I loved my ecobee so I immediately looked at the models they have available. While I originally wasn't going to go with the Premium because of the cost difference (it didn't seem worth it for the additional features and my personal use), the rebate from my utility provider made it a more reasonable and approachable number. I love the ease of use and autonomy that it continues to deliver from models pass, while the additional information from the included sensors is great to occasionally look at to keep an eye on things. I love that it works with HomeKit, and the larger screen is a nice upgrade from the 3 lite. The smart sensors in my room do a good job of keeping track of temperature in occupied rooms. I highly recommend it, especially if getting that rebate!

We recently purchased two Ecobee Smart Thermostat Premium units, and both have significant temperature accuracy issues. One consistently reads about 3 degrees hotter than both an Ecobee SmartSensor and a separate ambient thermometer placed directly next to it. The other reads approximately 4-5 degrees cooler than both devices under the same conditions. We contacted Ecobee support and spent over two and a half hours troubleshooting. Support acknowledged a recently identified bug affecting some Smart Thermostat Premium devices that causes incorrect temperature readings and pushed a firmware update to the thermostat reading too warm. The discrepancy did not immediately resolve, and we still had to use the thermostat's temperature correction while monitoring whether the update would ultimately fix it. For the thermostat reading too cool, support attributed the discrepancy to our ceiling fan and suggested sealing the opening behind the thermostat with plumber's putty. We tried that as well, with no improvement. We then placed an Ecobee SmartSensor at the same height and directly next to the thermostat, along with an independent thermometer. We kept the ceiling fan on. Both agreed with each other while the thermostat remained 4–5 degrees off. Ecobee's ultimate recommendation was to exclude the thermostat from temperature readings and rely on the separate SmartSensor instead. Support also explained that, because the thermostat's temperature sensor is more sensitive, the SmartSensor could provide a more accurate reading in our situation. That is unacceptable for a premium thermostat. Accurately reading room temperature is one of its most basic functions. We should not need additional sensors placed beside the thermostats just to compensate for inaccurate readings. We asked Ecobee to provide complimentary sensors since that was their proposed workaround. They declined and instead offered us a discount to buy more sensors. We purchased premium thermostats expecting them to perform a basic thermostat function accurately. Instead, we received two brand-new units that are inaccurate by several degrees in opposite directions, with the suggested solution being to work around their own temperature sensors.

One of the best decisions I made after moving into my home was contacting Palmetto Electric to join their thermostat program. I upgraded to the Ecobee Premium thermostat and love its features, especially the mobile app that lets me control my home’s temperature from anywhere. I’m excited to save money thanks to the smart features while still keeping my home comfortable.

I have had this for 3-4 weeks now. I came off a Gen 2 Nest, which I loved, until they sold out to Google, then Google sold me out to the electric company which started adjusting my thermostat during the day. I work from home. Long story short, they no longer support Gen 2 and killed the app. Ecobee came highly recommended, and it hasn't disappointed. Simple to install. Simple to setup. The only gotcha was, you need to install the app on your phone before you try to install the thermostat. It works great. I have a separate sensor in my office, so it knows I'm there. Not sure how that helps, but why not. The app is OK and like another app. It takes a minute to figure out where everything is. It seems to be accurate and responsive.

Very easy to install and setup. The temperature and humidity seem to be very accurate. Worked with a dual zone system without any issues. Easy to use is quick to respond to either commands via the app or thermostat itself. Interface is easy to use and seems to save money making things more efficient.

This was an upgrade from an earlier ecobee Smart Thermostat model so I was already familiar with the product. The installation instructions didn’t specifically an upgrade scenario, but I took pictures of all the configuration screens on the original thermostat to capture the existing settings, and the wiring. My new thermostat works great and I appreciate the enhancements that the new model provides.

I've had the thermostat for just under a month and it is so easy to program and use. It has maintained our home in comfort. I've very satisfied with my Ecobee thermostat.

4 weeks in, and it seems to be functioning as intended. Two cons: The Ecobee pulls outside temp/weather from Apple weather, a notoriously inaccurate site. Comparing it with my own temp gauge, Weather Underground, and The Weather Channel, the Ecobee is consistently off by 3-8 degrees (while the other three are almost always within 1-2 degrees from each other). Trying to set the outside temp threshold for my dual fuel system to switch over from heat pump to gas furnace is way too convoluted.

Our Ecobee Smart Thermostat Premium has worked flawlessly since we installed it just over 3 weeks ago. Set up was very straightforward and only took a few minutes. Features on the thermostat are very user friendly and extremely easy to use. Even though our furnace and central air conditioner are in excess of 15 years old, the Power Extender Kit (PEK) allowed us to connect the thermostat to be compatible with both units. Highly recommend this product if you are considering upgrading your present thermostat.

Love my ecobee, easy to use and understand. Super happy with it.

I had a more basic wifi thermostat prior to the ecobee and switching to this thermostat was simple yet provided me with so many more options and functions than I had before. Connected to the wifi with nearly zero effort (just had to remember my wifi password) and then it was a breeze to set up. Connected to Alexa which was a nice touch but I may switch to Siri in the future. I have enough Alexa devices around already. It also integrated into my Home Assistant ecosystem with zero issues.

I've had two thermostats for about two weeks. I am really happy with how easy it was to set up the app. It was easy to install the thermostats, and they are compatible with my HVAC system. I like the idea of the eco+ feature and being able to use the app to adjust temperatures and not having to touch the thermostats. I like that they show the humidity and air quality in the house. I like having the sensors to change the temperature when we are not home. Worth it for the price.

I have had this upgraded version for a few weeks since our prior heat pump had to be replaced and this replaced an ecobee lite model we had before. It came with a sensor as well which we didn’t have before. It is working very well and integrates well with Apple HomeKit.