Ember Mug 2 10oz Temperature Control Smart Mug Gold: Stainless Steel, Hand Wash, Includes Coaster

one word: T R A S H I guess I have to write more so I will write that it is complete G A R B A G E

It’s excellent cup that maintains my coffee even when thee coffee was served a little cold.

I was hesitating to get this at first but after i decided to finally get it i love it so much!! my college dorm bans water boilers so this is a perfect loophole hehe

I love the mug and use it all day, everyday. Unfortunately I've had three and the charging coaster has quit working on all three. It is always the same issue. The mug is useless because it won't charge.

The cup is fine. The charging coaster only lasts a few months. I’ve had two, and both have stopped working (with the same issue). I don’t know how the ratings are so high. A quick internet search reveals that this a very widespread issue.

The charging base broke after 2 months. The small pin no longer has a spring force.

Call it 3.5 stars maybe. I am still using it a few years after it was gifted to me, and like it for its purpose. Pros: • Keep consistent temperature very well. • Nice fit and finish, good construction. • Battery lasts a respectable amount of time. Cons: • The charger-to-mug connection is two spring-loaded metal pins. One of these failed on my first charging puck, so I had to buy a replacement. Two issues: the spring can fail, so your mug doesn't charge (my issue), and since they're solid, physical contacts, it's theoretically possible to short them out with a spill or sufficient condensation (I typically wiped any condensation off mine regularly to avoid this). Other charging setups for modern devices that may get wet typically have electromagnetic transfer. • Cost is up there considering the cons and the competition (which I won't name).

My husband won this at work. It’s fine if you like extremely hot coffee, but I prefer mine hot without being scorching, as I have a sensitive palate. I wish it offered lower heat settings than 120°F. If it kept a consistent 100 or even 110 it would be perfect!

Terrible Product, the lid failed first and then it stopped charging. They make out like they will help but they do nothing

I received my mug as a Christmas gift. Loved it so much that I bought one for my husband. Enjoy having perfect temp coffee to the last drop. HOWEVER, they no longer charge. Tried all the hints, tricks and hacks to nudge them into charging without success. Sad that they oi longer work. Short life given that they were gently cared for.

My ember was a gift from my friend! I love it and use it every day!

I got my mug for Christmas 2024, and I really like it. However, the charging disc quit working after 4 months due to a design or quality flaw. Ember replaced it for free, but the second one has now quit working for the same reason. I know 2 other people with Ember mugs, and they have had the same issue. I don’t recommend this product. At least not until they fix the issue with the charging disc. The product is too expensive to have this serious of a flaw

Quit working after a short life span battery so t charge. Muvwill not operate o. Charges.

I use it almost daily. Works great! I have several ember cups!

I won this mug at work so I was taxed on the value. It worked for a few months and now it doesn’t charge. I come into the office after it has supposedly been charging all night, open my app and it says “empty” and to charge it. For as much as these things cost, they really should work for much longer than a few months

I own the large mug. It doesn’t hold a charge past one cup of coffee. Even after charging overnight. It’s not a year old.

Great Cup! Wished it recharged faster especially in between cups of coffee.

At about 8 months the mugs ceramic coating started to bubble, I did not think much of it until it kept getting worse and worse, at that time I submit a claim. It took them 4 months to even give a reply and when they did, they said my warranty was up. They did offer to give another one at a "discount", but the discount is exactly the same price that anyone can find when it goes on sale. What a slap in the face! Upon researching, this is a known issue, very disappointed that they do not stand by their product, as everything else about it is great.

The plugs on the coaster receded AGAIN! Too expensive to keep replacing !!!

My wife gifted me the Copper mug for our anniversary 3 months ago. I love it, but it no longer holds a charge.