Q&A(12)
Q: If I empty the pouch directly into the tub, can I still reuse the tub with new refill pouches?
A: What’s the difference between this product and the product with the same name with a metal container?
submitted byVeronique - 17 days agoA: Hello, Cbrun! When using refill pouches, remove the empty pouch and wipe the tub with a clean, dry cloth. Once you have done so, place the new refill pouch inside the tub and keep the powder in the pouch. Thanks for choosing Enfamil! - Erin
submitted byEnfamil Customer Care - 10 months agoBrand expert
Q: If I got this can I just put it in the size can that does this same amount of bottles to reuse the can ?
A: Hi, E! Keep the powder in the original container for traveling or storage. We cannot guarantee the integrity and cleanliness of a different container. Keeping the powder in the original container helps protect the product from moisture and foreign matter. After opening, keep the powder container tightly closed, store in a dry area at room temperature, and use contents within 30 days to assure nutritional quality. We hope this information is helpful. If you have additional questions, please give us a call at 1-800-222-9123. We are always happy to help! -Tabitha
submitted byEnfamil Customer Care - 16 days agoBrand expert
Q: Is there a measuring indicator on the scoop? Is a complete scoop to the rim of the scooper or to the line on the scooper?
A: Hi Newmom2025, great question! A line appears on most of our scoops from the scoop molding process. This is not a line of formula measurement. When filling the scoop, the powder should be filled to the top of the scoop and leveled. Thank you for using Enfamil NeuroPro Infant! - Libby, Enfamil Expert
submitted byEnfamil Customer Care - 17 days agoBrand expert
Q: I ordered the Enfamil NeuroPro Powder refill packs since I could not find the powder cans. Does the refill come with a scoop for measuring?
A: Hello, Katie! Thank you for choosing Enfamil NeuroPro Infant. The tub and refill box are packaged with a scoop wrapped in polypropylene. -Katelin, Enfamil Expert
submitted byEnfamil Customer Care - 3 years agoBrand expert
Q: how else can I store the Enfamil Neuropro refill formulas? I have no tub containers and the refills are the only formulas that I can find now. I have been using a used Enfamil can to pour the powder in
A: What a great question, Racquel! The pouches are safe for powder storage in our tubs or boxes. You can use a bag clip to close our powder pouches. If you have any other questions, please reach out to us at 1-800-222-9123! ~Kate
submitted byEnfamil Customer Care - 3 years agoBrand expert
Q: did u accept wic programm?
A: Since each state is responsible for deciding what products they include in the government sponsored Women, Infants and Children Program called WIC, we would suggest you contact your local WIC office to see what Enfamil products may be available. - Sarah, Enfamil Expert
submitted byEnfamil Customer Care - 3 years agoBrand expert
Q: Does the 36 oz come with a scoop?
A: Thank you for your interest in our Neuropro Infant! Our powder products have a plastic measuring scoop for your convenience in preparing the product. During manufacturing, the scoop is placed in the container so that it's near the top when first opened. Sometimes, as the powder settles, the scoop settles down toward the bottom of the container. If you have further questions or concerns, please contact us at 1(800)222-9123. -Casey, Enfamil Expert
submitted byEnfamil Customer Care - 3 years agoBrand expert
Q: Does the 36 oz come with a scooper as well?
A: Thank you for your interest in our Neuropro Infant! Our powder products have a plastic measuring scoop for your convenience in preparing the product. During manufacturing, the scoop is placed in the container so that it's near the top when first opened. Sometimes, as the powder settles, the scoop settles down toward the bottom of the container. If you have further questions or concerns, please contact us at 1(800)222-9123. -Casey, Enfamil Expert
submitted byEnfamil Customer Care - 3 years agoBrand expert
Q: Please what’s the expiry date?
A: Since we rely on store personnel to stock their shelves and review expiration dates, we do not know the current expiration date of product available through Target. If you have further questions or concerns, please call us at 1(800)222-9123. -Casey, Enfamil Expert
submitted byEnfamil Customer Care - 3 years agoBrand expert
Q: How many 2 oz bottles will the 20.7 oz container make?
A: Hello, Mickey! Thank you for reaching out to us! The Enfamil NeuroPro Infant 20.7 ounce tub will yield approximately 148 fluid ounces of formula. -Katelin
submitted byEnfamil Customer Care - 4 years agoBrand expert