Epson WorkForce ES-400 II Color Duplex Desktop Document Scanner

this works great with our system in the office to scan receipts and documents to attach to invoices and files. easy to setup and can default scan destination

JUST TRY TO DOWNLOAD A DRIVER

The new software lacks the very simplest and most useful feature of old, reliable Epson Scan 2 and Scan Manager. Smart Scan only allows only one file destination and you cannot set scan profiles like before. For businesses with many types of documents to scan to different folders on a network share, this makes the process of filing documents very inefficient. The AI features that are supposed to determine a file name are not suitable for a business with large documents. OCR is far too slow and it disrupts workflows. Also, the options of saving to a multitude of cloud locations or emailing to an address set by the user is like begging for data exfiltration. I can hide those options from the user interface but there is nothing preventing the user from simply adding the options back and saving our intellectual property to their personal cloud storage. The only good thing about this scanner is that it makes quality scans (if you set the resolution correctly), it holds a lot of pages and replacement rollers are easy to obtain and install. Overall, the old saying applies here. If it ain't broke, don't fix it. Epson Scan was simple but it worked and we had a GT-S50 on every desk. As those are going out of service, I have been replacing them with newer models but the new software has degraded the functionality so much that I will be looking at alternatives to Epson. Our users dislike it very much, and I don't like telling them "sorry, your job just got harder". I do not recommend this at all.

nice scanner, easy to use, i prefer scansnap but need a twain scanner to be able to use within our EMR system this one is reliable and lasts

This product is used in my home office and it helps us tremendously when I cannot get to the corporate office.

This machine is an Easy set up. Follow the instructions' and wa-la, easy to use. I recommend this machine. I purchased it for an individual that is not tech savy. They could easily work with the machine.

Keep trying to install on Windows 10, still the most popular operating system currently in use. Go to support page and it tells me there is no software for your operating system. Try to install via Windoes device setup, it shows the device, ES-400II, but says the driver is unavailable.

Difficult to set up with software errors on installation. Scan button does not work.

The WorkForce ES is very easy to set up the device itself; and, downloading the driver is straight-forward. I recommend for moderate personal or small business use.

[This review was collected as part of a promotion.] If you're in the market for a top-tier document scanner, the Epson WorkForce ES-400 II should be at the top of your list. Its remarkable capabilities and user-friendly features make it a standout choice that won't disappoint. We were are using this scanner remotely on project locations and it has streamlined our data entry/document management process in ways we never imagined. It significantly reduced the time spent on digitizing documents. This scanner's efficiency has been a major productivity booster, especially for the projects we have with sensitive timelines. It's ability to manage large volumes of paperwork swiftly; has allowed us to improve our process and meet our deadlines. Fantastic investment for our team.

Poor Dell customer service

I purchased my scanner to be able to utilize it as a mobile scanner. After I bought it, I had just assumed that it was wifi capable. Considering they have wifi capable before my model and after my model. Yes it was my fault for assuming. But I don’t understand why they didn’t just add that feature to this model as well

I bought this April 2024. Excellent and Easy to Set Up and Use. Thank you Epson

Scanning made easy

Easy to use. Scans quickly.

I have upgraded my scanner to the Epson ES-400ii and it works great and it's fast.

Scanning made simple. Easy to use and efficient.

[This review was collected as part of a promotion.] Fantastic 5 Star Product

[This review was collected as part of a promotion.] We've been using this scanner, Epson ES-400, for many years in the office. Very easy to use, scans quickly and clearly.

5