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Q&A(29)

Q: Is this product for all types of hair ?

submitted by Tori - 6 months ago
  • A: Therapy Session Deep Conditioning Hair Mask can be applied to all hair types.

    submitted byEva NYC - 6 months ago
    Brand expert

Q: With the new packaging, the product now contains 400 mL instead of 500 mL. Is there a new recommended way to use the hair mask that accounts for the 20% reduction of product while remaining at the same price point?

submitted by Rebekah - 6 months ago
  • A: The amount of Therapy Session Deep Conditioning Hair Mask will depend on your hair length and type.

    submitted byEva NYC - 6 months ago
    Brand expert

Q: Does this mask have protein in it?

submitted by Julie - 7 months ago
  • A: Therapy Session Deep Conditioning Hair Mask does not have protein in it, however it is infused with jojoba oil, known to nourish and vitamin B5, known to deeply hydrate.

    submitted byEva NYC - 7 months ago
    Brand expert

Q: Is this safe to use on extensions?

submitted by Liz - 7 months ago
  • A: Therapy Session Deep Conditioning Hair Mask is safe to use on extensions.

    submitted byEva NYC - 7 months ago
    Brand expert

Q: Can this be left on for 20-30 minutes before rinsing?

submitted by Crunchyokapi - 8 months ago
  • A: Our recommended time to leave our Therapy Session Hair Mask in is 3-5 minutes.

    submitted byEva NYC - 8 months ago
    Brand expert

Q: What's the difference between this mask and the therapy mask?

submitted by Emery - 10 months ago
  • A: Hi There! The Eva NYC Shine Mask is infused with argan oil and neem oil which will reduce frizz while delivering a glassy, mirror-like shine! The Eva NYC Therapy Session Mask is infused with jojoba oil and vitamin B5 which helps dry, damaged hair to deeply condition and provide fortified strength and smoothness.

    submitted byEva NYC - 9 months ago
    Brand expert

Q: Should I put the hair mask all the way up to my roots, or just from the mid length down?

submitted by Ada - 10 months ago
  • A: Hi! Therapy Session Hair Mask can be applied in roots if you feel roots need deep conditioning.

    submitted byEva NYC - 10 months ago
    Brand expert

Q: Can this make your hair silky?

submitted by Anna - 1 year ago
  • A: Our Therapy Session Hair Mask deeply conditions, hydrates, and delivers 48-hour smoothness.

    submitted byEva NYC - 1 year ago
    Brand expert

Q: Can I put this mask on my roots?

submitted by RMD - 1 year ago
  • A: Hi There, Therapy Session Hair Mask can be used on your roots if you need deep conditioning. Apply to wet hair, wait 2-5 minutes and rinse thoroughly. xoxo, Eva NYC

    submitted byEva NYC - 1 year ago
    Brand expert

Q: Is this mask consumable? It smells very good…

submitted by Braxtonleigh Brall - 1 year ago
  • A: Hi There, No, our Therapy Session Hair Mask is not consumable. xoxo, Eva NYC

    submitted byEva NYC - 1 year ago
    Brand expert

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