Q&A(5)
Q: Why does this only last for 21 days?
A: This is not true. I purchased four and set them on the lowest setting and they only lasted 24 days.
submitted byPete - 5 years agoA: Our Febreze ONE PLUG is designed to release a light, fresh scent for up to 1200 hours when set to low, Karen!
submitted byFebreze - 6 years agoBrand expert
Q: Does the plug rotate to fit a sideways outlet?
A: Yes, the PLUG will rotate, but be sure it remains vertical.
submitted byP&G - 9 months agoBrand expert
Q: Is this safe for cats? I read that essential oils can be bad for cats.
A: Our products are safe for use around pets, including cats and dogs, when used as directed.
submitted byP&G - 11 months agoBrand expert
Q: I am unable to unscrew the caps of the refill.. why is it so hard to open??
A: We're sorry to hear this, as our Febreze PLUG refills go through many quality checks to ensure that you can use them with ease. So that we can learn more and see how we can best assist you further, please give us a call at (800) 308-3279 when you can.
submitted byP&G - 11 months agoBrand expert
Q: Where is the low level indicator light?
A: Great question, Pete! The PLUGS don't have a light to indicate when the level is low, so we'd recommend keeping an eye on the refill, to check the level of liquid. They're glass, so you can see through the packaging to see when the oil is getting low! If you have more questions, feel free to call us at: (800) 308-3279 anytime! - The Febreze Team
submitted byFebreze - 5 years agoBrand expert