Q&A(13)
Q: Does the 16x25x4 size include 1 filter or 2? The second photo clearly says 2 filters on the package but it does not indicate 2 filters anywhere in the product description.
A: It contains only one filter, despite one of the pictures showing "2 pack". That picture is misleading and should be removed.
submitted byTracy - 2 years agoA: I just recently purchased this same product and pictures show TWO filters, not one, that is being purchased for the price. This is not just misleading, it is fraudulent! What now?
submitted byMC - 2 years agoA: Hello. Please reach out to the seller with your question. If our team can assist with any questions with the product, please reach out to us at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thank you.
submitted by3M Social Engagement - 3 years agoBrand expert
Q: does it going to fit for aprilaire 213?
A: Hello - Thank you for asking. This should fit any purifier that requires a 20" x 25" x 4" filter. If you have any additional questions or concerns, please connect with our team directly at 1-800-494-3552 Mo-Fri 8am-4:30pm CT.
submitted by3M Company - 2 years agoBrand expert
Q: Is this a double pleated filter?
A: Hello- Thank you for asking. This filter is deep pleated. If you have any additional questions or concerns, please connect with us directly at 1-800-388-3458 M-F 8am-5pm CT.
submitted by3M Social Engagement - 5 years agoBrand expertA: Hello- Thank you for asking. This filter is deep pleated. If you have any additional questions or concerns, please connect with us directly at 1-800-388-3458 M-F 8am-5pm CT.
submitted by3M Company - 5 years agoBrand expert
Q: I am buying the 16x25x4 for my parent's house - they are in their 80s and have allergies. My dad said they needed the 16x25x1 size. How do I know if the 16x25x4 will work in the same space? Thanks.
A: Hello. Due to the technical nature of your question, please contact our team directly at 1-800-388-3458 M-F 8am-5pm CT so we can gather more information to better assist you. Thank you.
submitted by3M Social Engagement - 5 years agoBrand expertA: You could look up the Model of the furnace and probably find the right size. If that doesn't work, you could measure the width of opening where the filter goes in. You could probably tell the difference without measuring between 1" and 4".
submitted byJohn - 4 years ago
Q: Do the filters carry the “asthma & allergy friendly® ” logo or certification?
A: I do not see the Asthma & Allergy Friendly Certification logo anywhere on the filters I have purchased. It just states on the label: "Helps Promote a Healthy Home by Reducing Airborne Dust, Allergens, Bacteria & Viruses:
submitted byskp - 8 years agoA: To better assist you please connect with us directly at 1-800-388-3458 M-F 8am-5pm CT. Thank you!
submitted by3M Social Engagement - 8 years agoBrand expert
Q: What are the actual dimensions of the filter? Also, how long does it last?
A: Someone asked about the MERV rating per an email I received from Target. The MERV on this filter is 11. I have had my air filter in for 2+ months and it's still okay. I have severe allergies all year, and these seem to do the best for me.
submitted byKAH - 8 years agoA: This product measures 15-7/8 x 24-7/8 x 4-5/16 inches and can last up to 12 months. Thanks for asking!
submitted by3M Social Engagement - 9 years agoBrand expert
Q: Is this a substitute for an Aprilaire model air filter 413?
A: Due to the technical nature of your request, please call our certified team at 1-800-494-3552 M-F 8am-4:30pm CT. They can gather your information and let you know the best product to meet your needs.
submitted by3M Social Engagement - 1 year agoBrand expert
Q: Will this fit as a replacement for a lennox X6673?
A: Hello. Our filters are universal and can go in any system that matches the size recommended by the furnace manufacture. The actual dimensions on this filter are 19-7/8 x 24-5/8 x 4-5/16. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-4:30pm CT with any other questions.
submitted by3M Social Engagement - 4 years agoBrand expert
Q: Are these the "slim fit" filters?
A: Please contact our product support team at 1-800-388-3458 Mon-Fri 8am-5pm CT so we can gather further details and better assist you with your question. Thank you!
submitted by3M Social Engagement - 5 years agoBrand expert
Q: Does this filter work for AC and heat?
A: Hello - Thank you for asking. Yes. These filters are designed for use in heating and cooling HVAC systems.
submitted by3M Social Engagement - 6 years agoBrand expert