Q&A(17)
Q: Does this model have a removable drip tray?
A: Hello, Thanks for reaching out to us. We will be more than happy to answer your question! Our FoodSaver VS3120 comes with a removable drip tray. Thank you and please stay safe! Mateusz from FoodSaver Care
submitted byFoodSaver Consumer Care - 4 years agoBrand expertA: Yes, it does have a removable drip tray.
submitted byQuigley - 4 years ago
Q: Hi, what is the wattag of the vs3130 and the VS 3182
A: Hello, Thank you for your inquiry about our FoodSaver® VS3182 and VS3180 vacuum sealers. Both have the same wattage, 130 Watts. If you have more questions, please reach out to us directly using the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver Consumer Care.
submitted byFoodSaver Consumer Care - 28 days agoBrand expert
Q: Does this come with a hose for sealing larger bags?
A: Hi there, Thanks for reaching out! 😊 Yes, the FoodSaver VS3130 Premier Multi-Use Vacuum Sealing System includes an accessory hose. It also comes with a built-in handheld sealer that functions like a hose, perfect for use with jar sealers, containers, and zipper bags. If you have any other questions or need help getting started, feel free to reach out to us via the official website's "Contact Us" page or LiveChat. We’re happy to help! Have a great weekend. FoodSaver Consumer Care Team
submitted byFoodSaver Consumer Care - 2 months agoBrand expert
Q: Is this machine loud
A: Hello, thank you for your inquiry. Yes, the FoodSaver Premier vacuum sealer, which includes Dry, Moist, and Marinate modes, is generally considered loud during operation. To mitigate the noise, some users suggest placing the sealer on a folded tea towel to absorb vibrations and reduce sound transmission. We hope this helps. If you require our assistance, please contact us using our official Foodsaver Contact Us form so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. Thank you! FoodSaver Consumer Care
submitted byFoodSaver Consumer Care - 3 months agoBrand expert
Q: Hello is this sealer fast ! I need it to be fast for venison! I bought one already that was slow! Thanks
A: Hello If you are looking for more heavy duty type of a Vacuum Sealer we would recommend FoodSaver® FM5200 2-in-1 Automatic Vacuum Sealer Machine with Express Bag Maker. If you have anymore questions or concerns please contact us directly via our official FoodSaver "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! FoodSaver Consumer Care
submitted byFoodSaver Consumer Care - 8 months agoBrand expert
Q: The vacuum sealer is not working. It does not suck out the air.
A: Hello! We are very sorry to hear that! Please kindly make sure that the gaskets are not damaged and clean, also, if you are processing a moist food, make sure to pre-freeze it. Should you require any further assistance, please kindly reach out to us directly via our official "Contact Us" page. Thank you! FoodSaver Consumer Care
submitted byFoodSaver Consumer Care - 9 months agoBrand expert
Q: Can you seal mason jars with this model?
A: Hello, Thank you for reaching out to us at FoodSaver® . Yes, this model is designed to seal mason jars.If you have any other question, please contact us through email, phone or the contact form available on our website. Thank you and please stay safe! FoodSaver Team
submitted byFoodSaver Consumer Care - 9 months agoBrand expert
Q: Does FoodSaver VS3120 have a pulse mode when using the Hand Held option?
A: Hello! Thank you for reaching out to us. The FoodSaver VS3120 does not have a pulse mode. We apologize for any inconvenience this may cause. If you have any other questions. please reach out to us directly via our official FoodSaver website's "Contact us" page or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. We are happy to help! Thank you and please stay safe! FoodSaver Consumer Care
submitted byFoodSaver Consumer Care - 10 months agoBrand expert
Q: Does successful operation of the sealer require charging first before using?
A: Hello! Thanks for reaching out to us! We will be more than happy to answer your question! No, the FoodSaver VS3120 does not require any prior charge to work. If you are concerned that no light are coming up on your unit when it is plugged in, then turn the Latch on the side of it to the "Operate" position and the unit should light up. If the unit does not turn on after putting the latch in the right position or if you have any more questions or issues, please reach out to us directly via our official FoodSaver "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! FoodSaver Consumer Care
submitted byFoodSaver Consumer Care - 1 year agoBrand expert
Q: are the bag resistant to heat ??
A: Hello, Thanks for reaching out to us. We will be more than happy to answer your question! The FoodSaver bags and rolls are simmer-safe for sous vide cooking. Simmering is a food preparation technique in which foods are cooked in hot liquids kept just below the boiling point of water (which is 100 °C or 212 °F). Our bags and rolls can also be put in the microwave. You can heat cooked foods, such as leftovers, in a FoodSaver® bag. The bags should never be used to cook raw foods. When microwaving, cut open a corner of the bag before putting it in the microwave so steam can escape. Avoid microwaving foods containing a lot of oil, as oil will get hot very quickly and could cause the sides of the bag to stick together. We hope this information proves helpful, and if you have any more questions, do not hesitate to contact us directly via our official FoodSaver "Contact Us" website or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time. Thank you! FoodSaver Consumer Care
submitted byFoodSaver Consumer Care - 1 year agoBrand expert