Q&A(10)
Q: Is this safe for cats? They can’t metabolize many essential oils
A: Thank you for reaching out to us and for the concern for your cat's safety. While plant oils are part of the ingredients that make our odor removers the best of the market, they are in very low concentrations so that they are not harmful to cats or kittens, when used as directed.
submitted byFresh Wave IAQ Expert - 6 years agoBrand expertA: Thank you for reaching out to us and for the concern for your cat's safety. While plant oils are part of the ingredients that make our odor removers the best of the market, they are in very low concentrations so that they are not harmful to cats or kittens, when used as directed.
submitted byFresh Wave Official - 6 years agoBrand expert
Q: What exactly are the ingredients? Does the label really end with “and other ingredients?”
A: Hello, Thank you for your inquiry! Our ingredients are a proprietary blend, therefore not all oils are listed on the label. You can find more ingredient information on our website at www.freshwaveworks.com/pages/ingredients or by calling our Customer Service team at 1-800-998-6367. Thank you!
submitted byFresh Wave Official - 8 days agoBrand expert
Q: Would this be suitable for a car with a musty dog smell?
A: Hello, Thank you for your question! Our Fresh Wave Odor Removing Gel can definitely be used in a car to help with any lingering odors. We suggest placing it on a floorboard or somewhere out of direct sunlight and extreme heat. If you have any further questions, please feel free to reach out to our Customer Service team at 1-800-998-6367.
submitted byFresh Wave Official - 13 days agoBrand expert
Q: SOME essential oil smells are harmful to dogs. Can you provide the list of those used in this product please? Thank you.
A: Hello, Thank you for your inquiry! Our ingredients can be found on our website below. Fresh Wave products contain Pine, Lime, Cedarwood, Clove, and Anise. Select products will also contain Lavender and Lemon oil. Please know the products are highly water based and all oils are highly diluted making them safe to use around all people and pets. If you have any further questions or concerns, please call our Customer Service team at 1-800-998-6367.
submitted byFresh Wave Official - 2 months agoBrand expert
Q: Would this remove or mask the smell from a foot locker?
A: Hello, Thank you for your question! The Fresh Wave Odor Removing Gel will work to eliminate odors within the foot locker. There are no masking agents in the product such as perfume or synthetic fragrances. For any further questions, please feel free to call our Customer Service team at 1-800-998-6367.
submitted byFresh Wave Official - 9 months agoBrand expert
Q: Can I place in baby diaper pail
A: Hello, Thank you for your inquiry! It's best practice to allow air flow around the Fresh Wave Gel container, although you can place it in a diaper pail if you would like to try. It may be more effective to place it outside next to the pail if possible. If you have any further questions or concerns, please call our Customer Service team at 1-800-998-6367.
submitted byFresh Wave Official - 11 months agoBrand expert
Q: Will this be safe for my birds? Cages are around the corner from bathroom - scented products are an automatic "no" if this is all natural w no chemicals prob ok but want to be sure. Is there any scent?
A: Hello, Thank you for your question! Our Fresh Wave products are safe to use around pets. They are water based with only natural plant oils that do give the products a scent. We do not use any synthetic fragrances or perfumes in our product line.
submitted byFresh Wave Official - 1 year agoBrand expert
Q: Is there a refill for this? Seems like such a waste to throw it out every time...
A: Hello Michelle! Yes! There is a Gel Refill (Item 038) available in a 30 oz. Refill container. We recommend calling Target stores first for availability as not all stores carry this option. For further information, please call Fresh Wave Customer Service at: 800-998-6367, Monday - Friday, 8am - 5pm CST. Thank you for choosing Fresh Wave!
submitted byFresh Wave Official - 3 years agoBrand expert
Q: Can I use this in the refrigerator?
A: Hello! Thanks for reaching out! We do not recommend using Fresh Wave in the refrigerator. Our product is formulated to remove odors, so it will remove ALL odors and smells - including those from your food, rendering your food not to taste good! If you have further questions, please contact CustomerService@FreshWaveWorks.com, or call 800-998-6367.
submitted byFresh Wave Official - 4 years agoBrand expert
Q: How large of an area will this deodorize?
A: Hello Justin! Great question! As your Gel evaporates, one plant-based Gel will work to remove odors in every 200 sq. ft. of space in your home. Replace your Gel every 30-60 days! The best thing is knowing that our Gel meets the EPA Safer Choice Product Standards.
submitted byFresh Wave Official - 4 years agoBrand expert