A: Hi Janet! Nutrisse Color Creme #20, Soft Black, is a permanent haircolor and will have to be removed before going to a lighter shade. So, it will not completely wash out, and will remain a soft black!. We hope this information is helpful!

A: Hey so if been having jet black, black black and another black all mixed. I decided to go light a while back. DONT BLEACH. I recommend color oops the white/red box. It says bleach free. It would lighten up your hair ALOT. You can do 2 daily every 2 weeks or 1 until you reach desired color.

A: Hi Janet, this hair dye is permanent, so it won't fade with time. We don't recommend bleaching color-treated hair. Your stylist may be able to offer some guidance as well. Hope this helps!

A: Hi Johanna, you can safely color again if your hair is in good condition. However, if you have light brown hair, the lightest you could go with a traditional haircolor is a medium blonde. If you wanted to go lighter, you must use something with bleach!

A: I use it every 4 weeks. So, yes, you are saved for sure

A: Hi GQ! To better assist you, we would like to speak with you directly about it. Please give us a call 1-800-4GARNIER M-F 9:00 am – 5:30 pm ET and let us know you contacted us through a review. Look forward speaking with you!

A: Hi Mde- Thank you for your question on the Garnier Nutrisse Nourishing Permanent Haircolor. The shade #40 is considered a dark natural brown shade there is no added red tones as it is a neutral shade. We hope you will enjoy using!

A: Always order the color you want with "ash" in the color name. This takes care of any red that might want to come thru. Since I don't want any red, I order Light Ash Brown or Medium Ash Brown.

A: Hi there ByeByeGray! Thank you for your interest in the Garnier Nutrisse Nourishing Permanent Hair Color Creme. We'd love to help select the perfect shade for you. If you would like a subtle change to cover your gray, you may wish to try the Garnier Nutrisse Dark Brown shade 40 (Dark Chocolate) is a pure, natural brown shade. If you prefer a lighter color that still reflects naturally, try Medium Natural Brown 50 (Truffle). If you would like to remain in the dark brown range but would like to try other reflects and tones there are many shades to choose from including 413, 415, 42, 434, and 452. For more help selecting a haircolor product, feel free to LIVE CHAT us through our website. We appreciate you choosing Garnier!

A: Hello ByeByeGray! Try shade 40 Dark Brown to achieve natural results on your non-color-treated hair, we hope this helps!

A: Hello! When dying over highlights, the highlights absorb color much easier than the rest of your hair, which makes it difficult to rid your hair of multiple color tones. For the best assistance, our Virtual Beauty Consultants can help make shade recommendations and answer other hair coloring questions. They can be reached by texting “BeautyChat” to 827438 from your phone. Hope this helps!

A: Hi there, Thank you for your interest in Garnier, We would be happy to assist in doing a tint back back need more information. Please contact us directly at 1800-442-7643 M-F 9am to 5:30pm EST and use reference #18643741. We look forward to hearing from you.

A: Hi there Dawn. For a color similar to the Nutrisse Ultra Coverage 600 Deep Light Neutral Brown that has some gold, use the Nutrisse Ultra Coverage shade 630 – Deep Light Golden Brown. However, if your hair tends to look brassy when dyed, using a color with gold can enhance the tendency to turn brassy.

A: Hi Dawn! Based on the current shade you are using, Medium Golden Brown would be a good option if you would like to add a bit of golden color to your hair. Hope this helps!

A: Hi Jenny305. These shades do not contain bleach. You can typically lighten your hair by using a shade two shades lighter than your current hair color. We recommend following the instructions included in the box. If you’re looking for more assistance, our Virtual Beauty Consultants can help make shade recommendations and answer other hair coloring questions. Use the “Chat with a Virtual Beauty Consultant” button on any beauty product page to launch or text “BeautyChat” to 82738 from your phone. Hope this helps!

A: Hey there Jenny305! There are options for lightening dark brown hair but with limits. If you don’t have gray to cover and don’t need to lighten dyed hair, we have high lift color made specifically for lightening dark hair like yours (without bleaching). Use colors from the Nutrisse Ultra Color collection. To go to a light brown/ dark blonde, use the HL1 bright toffee. While there are more options for medium brown hair, for dark brown and darker, to go any lighter than a light brown/ dark blonde requires a bleach lightener.

A: Hi there Danny! Dark hair like yours is harder to lighten. We know that, so we made a collection of haircolors just for the special needs of natural dark hair. To get a light golden brown result on very dark brown hair, use the Nutrisse Ultra Color B3, "Golden Brown" or the Nutrisse Ultra Color HL1, "Bright Toffee". These colors have more lift than a conventional hair dye and special pigments that work best on dark hair.

A: Hi danny! This box does not contain a bleach product. Hope this helps!

A: Hi Blondie! Yes, this kit comes with gloves, an application bottle, a creme developer, nourishing color creme, fruit oil ampoule, and nourishing conditioner. Hope this helps!

A: Hi - All of our Garnier haircoloring kits will contain all the components that are needed to color your hair. You will just need to provide a old towel wrapped around your shoulders. Enjoy coloring!