Q&A(20)
Q: Can I set it to turn on and off every 20 min
A: Hello - Thank you for this great question! Cync Outdoor Smart Plugs can be set to run on schedules using the Cync app. The Cync app does have a ten schedule limit per home location. If you have any additional questions, please do not hesitate to contact us directly at 1-844-302-2943, and a member of our support team will gladly assist. -Cync Support
submitted byGE Lighting Expert - 1 month agoBrand expert
Q: Will this work with lights plugged in the rain? Or do the lights need to be unplugged when it is raining.
A: Dear Customer, Thank you for contacting GE Lighting. I'm happy to assist you. Kindly contact GE Lighting's CYNC customer support team at their number 844-302-2943. Thank you.
submitted byGE Lighting Expert - 2 months agoBrand expert
Q: Can I control this plug with my smartphone?
A: Yes, the smart plug is controlled via the Cync app on your smartphone.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: How many outlets does this smart plug have?
A: The outdoor smart plug is equipped with one outlet for control.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: Does this outdoor plug have weatherproof features?
A: Yes, it features weatherproof outlet covers designed for outdoor use.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: Is it compatible with any smart home assistants?
A: The plug works with Amazon Alexa and Google Home for voice control.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: What can I schedule with this smart plug?
A: You can schedule outdoor lights and other devices to operate at specific times.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: What is the distance this will work from the house? My chicken coop is 100 feet from the house and I want to control a heater.
A: Hello Randy - Thank you for this excellent question! Cync Outdoor Plugs can be used at any distance from your home as long as there is a strong and stable Wi-Fi connection in the area where the Outdoor Plug is installed. If you have any additional questions, please consider contacting us directly at 1-844-302-2943 and a member of our support team will be happy to assist. -Cync Support
submitted byGE Lighting Expert - 5 months agoBrand expert
Q: Can I add more then 1 plug to APP?
A: Hello Michelle - Thank you for this great question! You can add more than one Cync Outdoor Smart Plug to the Cync app. The Cync app can support up to 50 devices per home location. If you have any additional questions, please do not hesitate to contact us directly at 1-844-302-2943 and a member of our support team will gladly assist. -Cync Support
submitted byGE Lighting Expert - 6 months agoBrand expert
Q: If I have a power outage will it automatically reset & operate when the power is restored
A: Hello - Thank you for this excellent question! Cync Outdoor Smart Plugs are designed to automatically reconnect to your Wi-FI and operate once power is restored. Once the power is restored the Outdoor Plug will default to an off power state and may need to be turned back on using the Cync app. If you have any additional questions, please consider contacting us directly at 1-844-302-2943 and a member of our support team will gladly assist. -Cync Support
submitted byGE Lighting Expert - 6 months agoBrand expert