Gillette SkinGuard Razors for Men, 1 Handle and 1 Razor Blade Refill

While we're glad our SkinGuard Razor has reduced the number of cuts you've experienced, we're sorry it's not lasting as long as you were hoping it would. We have quality and safety checks in place to ensure you get a cut-free shave, and as you have already said and know, around a month's worth of shaves from each of your razors. Since facial hair can be as tough as copper wire, we suggest using shaving cream, gel, or foam to soften the hair after trimming it down and soaking it in warm water. This should help soften the hair and prolong the blade, but since we're sure you already knew that, we'd like to hear from you about this and help. Please call us at 800-445-5388.

There's nothing more important to us than the quality of your shave, and your safety. Being designed for those with sensitive skin, and incorporating SkinGuard Technology, some users may find it more difficult to get a smooth shave when compared to our Fusion razors. While we have many quality and safety checks in place, we recommend doing the following for the best experience: Trimming the hair down first, soaking your skin in warm water, applying a pre-shave, and shaving against the grain using light and gentle strokes. Your experience isn't something we take lightly, and we'd like to hear from you about this. Please call us at 800-445-5388.

Above all else, the safety and satisfaction of our users are our top priority. Of course, our users with skin sensitivities are no exception. We designed this razor so that those with those sensitivities can get a smooth shave without having to worry. However, with the SkinGuard Technology, you may need to take additional passes to get the results you're after. First, trim your hair down first, soak it in warm water, apply a pre-shave, and shave against the grain. This may help, but we'd love to hear from you about this, and share other razors that may better suite you and your needs. When you're free, please call us at 800-445-5388.

We're sorry to hear about your experience. When we crafted our SkinGuard Razor, we wanted those with sensitive skin to get a close shave while protecting that delicate skin. While we're sure you know this with 30 years of shaving experience, for the best results, use warm water, shave prep, and shave against the grain. This helps the razor glide over your skin with ease, remove that unwanted hair, and protect it. We take reports like this seriously since we have many safety checks in place to prevent this. When you have a moment, please give us a call at 800-445-5388.

With our SkinGuard Razor, we wanted those with sensitive skin to be able to enjoy a close and comfortable shave. We're so sorry to hear about your experience, and with the numerous quality and safety checks we have in place, we wouldn't expect this. Because of the nature of this razor, as it's designed to avoid irritation, we don't expect it to get as close to your skin as compared to our Fusion ProGlide Shield. However, your experience and results should still be smooth especially if you use light gentle strokes, shave against the growth of your hair, and you use warm water and a pre-shave. We'd like to learn more, so when you have a free moment, give us a call at 800-445-5388.

Your safety and satisfaction are our top priority, and with the numerous quality and safety checks we have in place, we'd always expect you to receive a smooth shave. We're sorry this happened, and be assured your experience is very unusual especially since you used light gentle strokes, warm water, and a shaving gel. Because we take reports like yours very seriously, we'd like to learn more. When you have a free moment, give us a call at 800-445-5388.