A:Â Yes, this works, but it's not detailed in the manual.
A: Hi Hunter D, Thank you for bringing this to our attention, to resolve your issue, simply loosen (but do not remove) the screw towards the rear wheel that's holding the brake line at the end. For further help We’re available by phone 9-5 pm (1-844-446-8729) or email. Email: support@gotrax.com. Best Regards! GOTRAX Customer Support Team.
A:Â Hello, and thank you very much for contacting us. Our scooters are designed to work with cruise control; you can stop it by pressing the throttle while in motion, but it will eventually reactivate. Thank you so much!
A:Â Hello Weston, and thank you for reaching gotrax. Gotrax scooters were not designed for climbing scenarios. The hill grade is 10% at a 6-mile-per-hour speed. If you have any other questions, please feel free to reach support at support@gotrax.com
A:Â Hi Becca, thanks for your interest in the Gotrax product! Gotrax scooters are water-resistant; with IPX4. They can resist small splashes of water as the IPX4 rating is entitled to 0.04mm water drops resistance, but it is not waterproof. If you need further assistance, please reach out by phone from 9-5 pm (1-844-446-8729). Thank you!
A:Â Hi Linda, Thank you for choosing Gotrax! We understand your concern, as the APEX PRO is a big scooter; and the targeted users are young teenagers and above. We can say that he'll grow into the scooter, so always encourage him to use all the safety gear. Enjoy the day!
A:Â Hi Anna! To power the headlight on or off, press the red button which is located in the console of the scooter for 1 second while the scooter is powered on. We hope this helps!
A:Â Hi Mary T, the warranty covers defective parts of the product, if the electrical problem already comes when you receive the product, the warranty will cover in the first 180 days of the electronic component of the product. Best regards, Gotrax Customer support.
A: Hello Jonny D Pine, Thanks for your interest in our products. The Max speed on the APEX Pro is 15.5 MPH. If further info. is needed we’re available by phone 9-5 pm (1-844-446-8729) or by email. Email: support@gotrax.com. Best Regards! GOTRAX Customer Support Team.
A: Hi Scooter Owner, Thank you for bringing this to our attention. At Gotrax, we work very hard to make sure that all customers have outstanding products and excellent customer support. For further help We’re available by phone 9-5 pm (1-844-446-8729) or email. Email: support@gotrax.com. Best Regards! GOTRAX Customer Support Team.
A:Â Hi Nick, We appreciate your interest in Gotrax products! Lithium batteries could last for several years depending on the care and use you gave it, For further help, please contact us by phone 9-5 pm (1-844-446-8729) or email. Email: support@gotrax.com. Best Regards! GOTRAX Customer Support Team