Q&A(150)
Q: I have an air fryer (not this brand) that has the coating of the basket flaking off. Will this one do that?
A: Yes it will. And it does. I've owned several Gourmia air fryers and the basket flakes and the grill plate. Customer service is helpful, but the problem persists. No matter how gentle you clean or avoid using oils or sprays, it keeps happening.
submitted byGOURMIA Fry King - 1 year agoA: Aerosol oils contribute to flaking. Do not use with air fryer.
submitted byMac - 7 months agoA: 21qq1q1q1q🚰q2 2😀2
submitted by2 - 2 months agoA: I contacted Gourmia and bought a replacement 'pan' (the insert that fits in the basket, which the food sits on) - I believe it costed $15 and they may have shipped it for free.
submitted byBizzyRae - 11 months agoA: With proper handling it will not occur
submitted byGourmia - 1 year agoBrand expertA: Yes - the basket flakes. I have never put food directly on any part of the air fryer, but rather use aluminum foil and I have never put it in the dishwasher. It is very dangerous and unhealthy!
submitted byWoke Joke - 7 months agoA: How do you clean the glass in the basket
submitted byLynn - 1 month ago
Q: How big is the tray for cooking if I wanted to get liners?
A: 9x9
submitted byGourmia - 2 years agoBrand expertA: I saw liners on Amazon. I searched the Gourmia model and the liners were shown as 'recommended'.
submitted bykonabish - 2 years agoA: Get a roll of parchment paper & cut your own squares for lining. Only costs Pennies per. Or get silicone reusable liners, easily rinse off.
submitted byJK - 3 months ago
Q: Every answer I’ve read to the question about flaking inside the unit & basket … how can this even be on shelves to consumers!? Seems awfully dangerous to even use this Product!?!?
A: I use liners in the basket that way your food doesn’t touch the basket and you don’t have to worry about flaking.
submitted byMyrna - 8 months agoA: Yes I agree! If they claim the consumer is not using it correctly, they can gaslight you. I never put food directly on the basket or metal insert, nor have I put it in the dishwasher and it flakes.
submitted byWoke Joke - 7 months agoA: It is not dangerous
submitted byGourmia - 9 months agoBrand expert
Q: Does it have an app ?
A: No it doesn't have an app
submitted byGourmia - 7 months agoBrand expert
Q: Does this model toast?
A: It does not have a specific function for toast but you can toast in it
submitted byGourmia - 9 months agoA: It does not have a toast preset but you can toast in it
submitted byGourmia - 9 months agoBrand expert
Q: What does california Prop 65 mean? I don't live in california but in another state can this affect me if pregnant?
A: For further information regarding the reason for the Prop 65 warning please email info@gourmia.com
submitted byGourmia - 9 months agoA: The product is totally safe. For information about the law, http://oehha.ca.gov/chemicals
submitted byGourmia - 9 months agoBrand expert
Q: I bought on Friday Aug.2,2024 now it’s on sale do I get refunded the difference.?
A: Target gives you up too 7 day for price adjustments.
submitted bySam - 2 months agoA: This is a question for Target
submitted byGourmia - 11 months agoBrand expert
Q: does this one contain a chemical known to the state of California to cause cancer, birth defects or other reproductive harm or not ?
A: Our products are safe and passed testing to be brought to market. We do have the warning on the unit because we do business in california due to Prop65. For further details contact Gourmia at info@gourmia.com
submitted byGourmia - 2 years agoBrand expertA: According to the State of California everything that was and is manufactured causes cancer!
submitted byLainie - 1 year ago
Q: Does this product have title 65 material?
A: Do you mean Prop 65 warning?
submitted byFirefly - 10 months agoA: Not sure what you are asking for
submitted byGourmia - 2 years agoBrand expert
Q: Does this air fryer have to be preheated before using it to cook anything?
A: Yes it does, unless you turn off the preheat
submitted byGourmia - 2 years agoBrand expertA: Actually it doesnt need to be pre-heated! Thats one of the better perks, along with turning off the touch tone sounds and its SO quiet vs. others like the InstantPot Vortex from what I've seen!
submitted byWizebuyer - 2 years ago