Q&A(113)
Q: what are the dimensions of fryer?
A: WRONG, Mr. Brand Expert! According to Gourmia your dimensions are WAAAY OFF.
submitted byArnie954 - 1 year agoA: these dimensions are way wrong!
submitted byHanding Chick - 2 years agoA: Addendum to my note above: 21.7 (D) is listed above by Gourmia. But, looking at it displayed near other air fryers, it appears that 21.7" is grossly overstated!. My apologies.
submitted byArnie954 - 1 year agoA: 14.76 Inches (H) x 14.65 Inches (W) x 15.65 Inches (D)
submitted byGourmia - 2 years agoBrand expert
Q: If you open one door will the other automatically open as well?
A: Correct, if you open one door the other will open. if that doesn't happen , it's broken.
submitted byBmoreMom - 2 years agoA: I have this exact item and if you open one door they both will open.
submitted byJimmie Mack - 1 year agoA: The description states that when you open one, they both open and the one i saw on display did that.
submitted byndw - 3 years agoA: No. You need to open both
submitted byGourmia - 3 years agoBrand expertA: I went into Target today and saw a display model of this one. When you pull open one door handle, it smoothly opens both of them at the same time. It was superior to any other model for sale too.
submitted byDave - 5 months ago
Q: Does this have a slow cooker function?
A: Yes. It does have a slow cook function
submitted byGourmia - 2 years agoBrand expertA: according to the picture shown above. that shows all the cooking functions? It does say Slow Cook
submitted byPMPM1095 - 1 year agoA: It doesn't have a slow cooker function. It toasts, air fries, and works as a convection oven (baking, roasting, etc.).
submitted bySpring - 2 years ago
Q: My husband is concerned about the durability of the french doors vs regular pull down doors on most toaster ovens. Can you comment on this?
A: They are just as durable
submitted byGourmia - 2 years agoA: Our doors are made to be durable with proper usage.
submitted byGourmia - 2 years agoBrand expertA: They are just as durable. Granted everything depend on how it is treated
submitted byGourmia - 2 years ago
Q: Is the stainless steal smudge proof or is it unsightly after a few uses? Looks beautiful in the picture
A: My oven arrived with numerous smudges, but they went away with stainless cleaner/ polish
submitted byBmoreMom - 2 years agoA: It is not smudge proof but it stays clean
submitted byGourmia - 3 years agoA: After a year of use, the heat has stained the stainless steel.
submitted byMeli - 6 months ago
Q: I purchased this oven two months ago, and I had to return it because the letters rubbed off. Purchased it agai n and less than two week the letters have rubbed off. Need help
A: please contact customer service at 1-888-552-0033
submitted byGourmia - 8 months agoA: This is not common, what have you been making? how has it been cleaned?
submitted byGourmia - 8 months agoBrand expert
Q: Can this hold a 9x13 baking dish?
A: no it can't. The cooking chamber is not big enough
submitted byGourmia - 8 months agoA: No it can't.
submitted byGourmia - 8 months agoBrand expert
Q: Will a frozen pizza fit in this?
A: A small frozen pizza would fit
submitted byGourmia - 2 years agoBrand expertA: Ugh. I bought this bcs the description reads this to hold a 13" pizza. Rrrrrrrrrrrrrr
submitted byLou - 2 years ago
Q: Is the toaster function efficient? Does it toast in a reasonable amount of time?
A: You can set the time and the darkness of your toast.
submitted byBmoreMom - 2 years agoA: yes it does
submitted byGourmia - 2 years agoBrand expert
Q: you say pulling out the draw pauses it. what draw? please elaborate. I need to know how to pause without count down continuing. thank you
A: Not sure where you see the drawer line in this manual but to answer your question To stop cooking, press START/STOP. The unit will beep and display “StOP”. Press again within 3 seconds to resume cooking.
submitted byGourmia - 3 years agoBrand expertA: Q: Can you pause the air fryer during cooking to check the food or does it only a START/STOP function? submitted by jessmichelle82 - 2 years ago A: Pulling out the draw pauses it submitted by Gourmi
submitted byJudith - 1 year ago