Greenworks Powerall 24V Cordless 180CFM Shop Blower Kit 2.0Ah Battery and Charger

Hello Kat A. It is regrettable that the experience with the Greenworks 24v blower vacuum hasn't met expectations. The Greenworks 24V blower vacuum not effectively picking up leaves suggests a potential airflow issue, which could stem from a clogged intake, a low battery charge, or a combination of both. Please check the battery conditions and any blockage. Also, ensure the collection bag is not full or clogged, as this can restrict airflow. Blower vacuums can struggle with wet or heavy leaves. They are generally better suited for dry, light debris. We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.

Hello DR. Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job. We have a variety of options for a range of household lawncare needs. We hope the above information has been helpful. If you would like more details on what units may be best suited for your needs, please contact us through Live chat direct on our site or by phone at 1-888-909-6757. We are here to help.

Hello Greenworks plower. We are sorry to hear you are not happy with the running time you are getting with included battery. There are several variables that will affect how long a cordless leaf blower runtime lasts, factors like the blowers’ power setting, the amount of debris being moved, ambient temperature, and the battery’s condition can also impact its runtime. Users can control the output of air with the variable speed trigger so you can dial back when in delicate areas and power up when clearing tough debris. Higher speeds will drain your battery faster, think about your tasks and how you can vary your speed to conserve battery. You can use any Greenworks 24V battery in this unit. The higher the ampere-hour (Ah) rating is on a battery, the more run time it has to offer but it will. We hope our tips and suggestions offer a better user experience. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.

Hello Monsy. Thank you for choosing Greenworks Tools for your lawn care needs. Blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. The runtime of a Greenworks cordless blower battery is primarily affected by the battery's amp-hour (Ah) rating, which determines how much charge it can hold, meaning a higher Ah rating leads to longer runtime; additionally, factors like the blower's power setting, the amount of debris being moved, ambient temperature, and the battery's condition can also impact its runtime. We have designed Greenworks product lines to have a range of batteries that can be used with the tools in that same voltage. This unit can be used with Greenworks 24v 5Ah to 24v 2Ah. The only issues you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery. Follow the link shared to view Greenworks 24v battery platform. https://www.greenworkstools.com/collections/24-volt?uff_knr5hq_productType=Battery Hope this information helpful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.

Hello Roland J, Sorry to hear the battery order was not compatible with this model. This unit is compatible with our 24V Powerall and Greenworks G-24 24v line. Here is a link to our compatible 24V Powerall batteries: https://www.greenworkstools.com/shop-by-voltage/24v/24v-batteries-accessories Here is a link to our compatible G24 batteries: https://www.greenworkstools.com/shop-by-tool/accessories?voltage=19 If it ends up that you still have questions regarding battery compatibility please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in addressing your questions. Thank you for your feedback!