Q&A(7)
Q: There is some confusion. The specifications say this will fit up to 16 inches for a queen, but your chart says it will only fit up to 12 inches for a queen. What is the correct answer? Thank you.
submitted by SK - 2 years ago
A: Hello! It will fit a mattress 12-14 inches deep
submitted byMastertex - 2 years agoA: Hello, Please let me know which size you are interested in. The depth varies according to sheet size.
submitted byMastertex - 2 years agoA: It will fit a mattress between 12-14 inches deep
submitted byMastertex - 2 years ago
Q: Are all your Mattress Protectors bed bug proof?
submitted by Ted - 3 years ago
A: Yes, this is a bed bug-proof.
submitted byAice - 3 years agoA: This is bedbug proof.
submitted byMastertex - 2 months ago
Q: Will this protect the mattress from rain if used on an outdoor bed swing?
submitted by Maria - 2 months ago
A: Hello, We do not reccomend using the product outdoors as the weather can warp the waterproof lining.
submitted byMastertex - 23 days ago
Q: Does zip. Encaseing whole mattress
submitted by Peggy1947 - 8 months ago
A: Hello, yes the zipper encases the entire mattress
submitted byMastertex - 23 days ago
Q: Is there a warranty on this item?
submitted by Pats - 3 years ago
A: It does not have a warranty, but there is a 30 day return policy
submitted byMastertex - 3 years ago
Q: Does this matress protector make noise when you move?
submitted by CH - 3 years ago
A: This mattress protector is made of polyester fabric so it does not make noise when you move.
submitted byMastertex - 3 years ago
Q: Do I need on mattress & box springs or just mattress?
submitted by Nana - 9 days ago