Q&A(60)
Q: Does it needs coffee filters
A: I just bought it myself, great coffee maker by the way, and the instructions say you can use large flattened coffee filters to cover the bottom of the basket.
submitted byKazivier - 6 years agoA: Nope. No filters are needed for making coffee. I have used it for hot water to make instant hot cocoa, coffee, and even used it for fruit punch. I just clean it well in between uses. Use baking soda to clean build-up for the spots inside after a few uses. It is a great product.
submitted byNannerGurnee - 8 years agoA: Thank you for your question. No, the grounds go directly into the filter basket and coffee filters are not needed.
submitted byHamiltonBeachTeam - 8 years agoBrand expertA: Does this have a plug to it ?
submitted byJessTheBest - 11 months ago
Q: does it have a removable cord for safe cleaning and washing
A: Yes, cord is removable. I'd still be careful to keep the water away from the place the cord goes in and to let it dry for a while before reusing.
submitted byJudyK - 8 years agoA: New answer in 2023: Cord does not seem to be removable. It looks pretty-well sealed, burt I don't think I will emerse it.
submitted bymnman - 2 years agoA: Yes, the unit has a removable power cord. Please folllow the instructions in the Use and Care for cleaning.
submitted byHamiltonBeachTeam - 5 years agoBrand expert
Q: If I were to make my hot chocolate ahead of time and put in this just to keep warm and serve would that work?
A: I don't think so because when you turn the urn on it will begin to perk. But if you put water in it and let it perk and then empty the water and put the chocolate in immediately before it cools off it should keep it warm. Try this first.
submitted byLaVerne - 8 years agoA: Please refer to the Use and Care for details on how to setup the unit to reheat coffee.
submitted byHamiltonBeachTeam - 5 years agoBrand expertA: I wouldn't go that route. I think chocolate is a little too thick for the mechanism; I would imagine it would gum up things.
submitted byRena in the ATL - 8 years ago
Q: Is this coffee maker loud as it's brewing?
A: Thank you for your question. It is common for this Hamilton Beach Brew Station 40 Cup Coffee Maker to emit sound during use.
submitted byHamiltonBeachTeam - 4 months agoBrand expert
Q: Is this programmable to start making coffee at a particular time? If somebody sets up the water and coffee ahead of time, is it easy to have someone just push "start" the next day to start the coffeemaking?
A: Thank you for your question. This Hamilton Beach 40 Cup Coffee Urn will not feature a programmable interface.
submitted byHamiltonBeachTeam - 2 years agoBrand expert
Q: Is the interior stainless steel?
A: The heater well is a stainless steel while the body of the urn is an Aluminium material.
submitted byHamiltonBeachTeam - 5 years agoBrand expertA: I seriously doubt it because it's not smooth and shiny. When I empty the water and let it air dry upside down, there's residue stuck to the interior of the knobs and valves. It's impossible to clean so I pretty much stopped using it. And I don't live in a town with hard water. Thanks for reminding me - I'm going to check if I can return it.
submitted byJudyK - 8 years ago
Q: What about hot cider? Just pour in the liquid and heat up? Will it just heat up?
A: Thank you for your question. We only recommend heating water in the coffee urn.
submitted byHamiltonBeachTeam - 8 years agoBrand expertA: Well, I'm sure that you should only heat water in the pot if you plan on using it for coffee and tea at other times. But if you want to make it a dedicated cider pot, you should have no problem pouring it in and heating it up.
submitted byck1234 - 8 years ago
Q: The water heats but the pot does not percolate. What are we missing?
A: Hi! That is so odd. I agree with the answer from the Hamilton Beach Team. If the stem isn't set in the well, you won't get percolating action. Good luck!
submitted byRena in the ATL - 8 years agoA: Thank you for your question. The stem would need to be seated properly on the heating well to percolate. If this does not resolve your issue, we will be happy to work with you to resolve this issue. Please contact us at customer.care@hamiltonbeach.com or 1-800-230-4708 and we will work to resolve your specific issue.
submitted byHamiltonBeachTeam - 8 years agoBrand expert
Q: Is the basket all metal?
A: Thank you for your question. The basket is made of plastic.
submitted byHamiltonBeachTeam - 3 months agoBrand expert
Q: How long keep it warm?
A: Thank you for your question. This Hamilton Beach Brew Station 40 Cup Coffee Maker Urn will maintain fresh, hot coffee until the appliance is unplugged.
submitted byHamiltonBeachTeam - 4 months agoBrand expert