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Sponsored

Signature Hardside Large Checked Spinner Suitcase - Open Story™

Signature Hardside Large Checked Spinner Suitcase - Open Story™ - image 1 of 4
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Signature Hardside Large Checked Spinner Suitcase - Open Story™ - image 1 of 4
$209.99 when purchased online
Target Online store #3991

About this item

Fit & style

  • Hardside suitcase measures 29" x 20" x 12" (including wheels)
  • Zip-open, expandable hardside polycarbonate exterior
  • Telescoping aluminum handle and Hinomoto spinner wheels
  • Interior mesh compartments with cross straps and laundry bag
  • 10yr limited warranty
  • Good Housekeeping Best Budget Hardside Carry-on Luggage October 2023 Award Winner
Check in and go with the 29-Inch Hardside Spinner Suitcase from Open Story™. Made with a strong, light polycarbonate shell and zip-to-expand sides, this rolling suitcase has the best qualities of both hardside and soft-sided luggage. Each half has a generous full-zip compartment with mesh pockets keep the contents in when it's opened, cross straps help you pack bulkier items with ease and an included laundry bag keeps dirty clothes separate. When you're on the move, you can rely on the 41-inch-high telescoping aluminum handle, while industry-topping Hinomoto wheels keep the glide smooth even as you're dashing to your ride share. Whether you're taking a longer trip, planning an overseas shopping spree or tend to splurge at duty-free, this hardside checked luggage is the suitcase you'll want on your team.

For travelers by travelers. Open Story offers stylish luggage and accessories designed for modern adventure seekers. With thoughtful attention to detail, Open Story is ideal for every type of trip — always ready to explore with you, again and again.

All Brands
all sizes

Luggage Type Average Height Average Width Average Depth Average Linear Inches
Personal Item/Under Seat 18" 14" 8" 40"
International Carry On 21.5" 13.5" 10" 45"
Domestic Carry On 22" 14" 9" 45"
Medium Size Checked 26" 18.5" 11" 55.5"
Large Size Checked 29" 20.5" 12.5" 62"

These dimensions are averages and can be used as a guide. Always check your airline's website for specific luggage requirements and restrictions.

Dimensions (Overall): 29 Inches (H) x 20 Inches (W) x 12 Inches (D)
Weight: 12 Pounds
Holds up to: 55 Pounds
Interior Dimensions: 27.5 Inches (H), 20 Inches (W), 12 Inches (D)
Shell Material: Polycarbonate
Placement: Large Checked
Bag Structure: Spinner Wheels, Hardside
Interior Features: Mesh Pocket, Zippered Compartments, Cross Straps, Fully Lined, Laundry Bag
Exterior Features: Heavy Duty Zipper, Built-In Lock, Expandable
Main Compartment Closure: Zip Closure
Handle Type: Telescoping Handle, Top Carrying Handle, Side Carrying Handle
Number of Wheels: 4
Maximum Handle Length: 41 Inches
Handle Material: Aluminum
Capacity (Volume): 105 Liter
Travel Security Features: TSA Approved Locks
Bag Linear Inches: 61 Linear Inches
Care & Cleaning: Spot or Wipe Clean
Warranty: 10 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 77377085
UPC: 618842409068
Item Number (DPCI): 069-04-7112
Origin: Imported
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 12 inches length x 20.75 inches width x 29.75 inches height
Estimated ship weight: 12 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: Northern Mariana Islands, United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Virgin Islands, U.S., Guam (see also separate entry under GU), APO/FPO
This item ships in its original packaging, revealing what’s inside. ·Details

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 365 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: What is the weight of this suitcase?

submitted by AnnaN - 3 years ago
  • A: Hello Anna, The weight of this suitcase is 12lbs. Happy Traveling!

    submitted byOlivet Rep - 3 years ago
    Brand expert
  • A: Hello AnnaN - Thanks for stopping by! This hardside suitcase weighs 12 pounds and holds up to 80 pounds. Happy shopping! - Beth

    submitted byBeth - 3 years ago
    Target staff support

Q: Why do the 2 open story large hard side models have such a difference in weight capacity? The mauve chalk one can hold up to 80 lbs while the matte green can hold up to 55 lbs and weighs 10.85 lbs?

submitted by PattyD - 1 year ago
  • A: Hello Patty, Thanks for bringing this to our attention. We have updated the specifications so they are consistent across the colors. Thanks,

    submitted byMD - 1 year ago

Q: Do this Open Story line have a 26" or 27" hardshell piece

submitted by Billy Bob - 2 years ago
  • A: Hello Billy Bob - Thanks for asking about the Hardside Spinner Suitcases by Open Story™. The Carry-On Bag size is 21.5"(H) x 14"(W) x 9.75"(D), and Checked Bag size is 29"(H) x 20"(W) x 12"(D). Happy travels. - Matt

    submitted byM - 2 years ago
    Target staff support

Q: we have not been able to get into our Open Story suitcas even after we have used the instructions in these questions. Do you have any other answers?

submitted by CharlesL - 2 years ago
  • A: Hello, Unfortunately, TSA locks cannot be reset without knowing the current combination. Otherwise, any person would be able to reset the lock. If you've forgotten your combination, there is a solution, but it takes a bit of time. Go through every combination until you unlock it. This sounds like a tedious task, but it should take only about 30 minutes. Start at 001, then 002, 003 and so on until it unlocks. Keep the open button pressed as you turn the dial.

    submitted byOlivet Rep - 2 years ago
    Brand expert

Q: After my last trip the body cracked, the TSA ripped off a handle (the side one) and I lost a wheel on the way home to my Lyft. Can you please tell me what's included in your "Limited Warranty"?

submitted by SamAndyWL - 2 years ago
  • A: Hello SamAndyWL, Please reach out to our customer service team at https://www.olivetintl.com/customer-service/ If you have a warranty issue we can discuss further. Typically with normal wear and tear the warranty does not cover a replacement, but if it is a production quality issue the warranty may be used. This is on a case by case basis and would require additional discussion with our customer service team. Thanks,

    submitted byOlivet Rep - 2 years ago
    Brand expert

Q: Is there a midsize piece or just the 29' and the carry on?

submitted by Karen - 2 years ago
  • A: This stylish traveling set includes the 29" and the carry on. Hope this helps! - JA

    submitted byGia - 2 years ago
    Target staff support

Q: You answered one questin about this bag saying its linear dimension is 61 inches. But the chart says its 68. My airline allows a mx of 62, so I need to be sure.

submitted by linear dimensions - 2 years ago
  • A: Hello - Great question, this item has 61 total linear inches, so it will comply with the airline requirement. Happy shopping!

    submitted byTazia - 2 years ago
    Target staff support

Q: What is a "365-Day Happiness Guarantee" ? I can't find a description of it.

submitted by Bat State Guy - 3 years ago
  • A: Hi Bat State Guy - Great question! Our 365 Happiness Guarantee refers to hassle-free returns within one year with receipt for our Open Story luggage. Thanks for reaching out - Mindy

    submitted byMindy - 3 years ago
    Target staff support

Q: What does the limited warranty cover? I saw there are many durability issues- will the warranty cover the cost of repair for the damaged wheel or handle?

submitted by travelingteacher - 3 years ago
  • A: Hello - Thanks for reaching out! To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869. Have a wonderful day! - Brianna

    submitted byBrianna - 3 years ago
    Target staff support

Q: Can this bag be pushed or only pulled as shown in the video?

submitted by Brad - 3 years ago
  • A: Hello Brad - Thanks for your interest in this suitcase! The wheels are spinner wheels so they can be pushed or pulled in any direction. We hope this helps, have a wonderful day! - Brianna

    submitted byBrianna - 3 years ago
    Target staff support

Summary of reviews

The suitcase is praised for its spaciousness, lightweight design, and ease of maneuverability. Guests appreciate the interior compartments and sturdy handles. However, there are significant concerns about its durability, with multiple reports of cracks, broken wheels, and issues with the lock. While some guests have had positive experiences, others have found the suitcase to be unreliable for frequent travel.
    Generated by AI from the text of recent reviews (includes incentivized reviews)
    3.8 out of 5 stars with 158 reviews
    value: 2.89 out of 5
    quality: 2.81 out of 5
    61% would recommend
    80 recommendations

    Pretty but breaks easily

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    Kristen - 29 days ago, Verified purchaser
    Really like the look and spaciousness. I used twice with no issues (minus normal scratches) but in the third trip the handle will not go up, it is stuck in the down position. I’ve tried to email the email address published online for warranty support but it bounced back. My next stop is Target. I am within 12 months so hopeful that I will get a new suitcase or my $$ back. I would not buy again because I travel with a large checked bag many times a year and this will not hold up. Maybe if you don’t travel much or are a car-only traveler it would work.
    value: 1 out of 5
    quality: 1 out of 5
    Did you find this review helpful?

    Cracked

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Stoop - 6 months ago, Verified purchaser
    Used it once and it cracked
    quality: 1 out of 5
    value: 1 out of 5
    Did you find this review helpful?

    Large travel suitcase

    5 out of 5 stars
    Thumbs up graphic, would recommend
    bb - 8 months ago, Verified purchaser
    I love the packability of of the suitcase… It’s lightweight and so far has traveled well
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?

    Ripped after one use

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Isabelle - 9 months ago, Verified purchaser
    We purchased this suitcase less than two weeks ago and have used it for one trip, the zipper ripped off completely and was unusable on the way home from Europe.
    value: 1 out of 5
    quality: 1 out of 5
    Did you find this review helpful?

    Very Disappointed!

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Lynn71 - 10 months ago, Verified purchaser
    First time usage and it corners dents. So many websites recommend this brand! It's trash and the warranty is not worth the paper it is written on! Save your money.
    Did you find this review helpful?

    doesnt hold up

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    Beckc - 10 months ago
    This suitcase didn’t last a year. Corners are completely cracked and unusable. I called Target customer service, they said there is nothing they can do as I called after the 365 days. Even though the website says 10 year limited warranty, which should cover cracks. I called 14 months after I purchased it, a little over a year and they won’t do ANYTHING. The only thing going for this suitcase is the functionality. But it won’t hold up for more than a year. For $200 I would expect more. Also, remove the warranty info from the site, as apparently there is a not a 10 year warranty.
    value: 1 out of 5
    quality: 2 out of 5
    1 guest found this review helpful. Did you?

    Beautiful suitcase.

    5 out of 5 stars
    Thumbs up graphic, would recommend
    JD26 - 11 months ago, Verified purchaser
    I liked that both sides of the interior had zippered closures so nothing can fall out when the suitcase is opened. I also liked that the suitcase had a lock and the there were double wheels on all four corners that swiveled. I would purchase this suitcase again.
    value: 5 out of 5
    quality: 5 out of 5
    1 guest found this review helpful. Did you?

    Cracked!

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    Lizru - 1 year ago
    Purchased in spring ‘22. Used the suitcase for a few trips and loved the spaciousness and compartments. And then… plastic completely cracked open around one wheel. Sounds like this is a theme with Open Story—at least this size. Going to try to take advantage of warranty. Wish me luck.
    quality: 1 out of 5
    value: 2 out of 5
    5 guests found this review helpful. Did you?

    Broken wheel

    3 out of 5 stars
    Monica - 1 year ago, Verified purchaser
    I like how much room there is and that I can zip up each side. Unfortunately, the wheel has now popped off. Frustrating for a $200 plus purchase. Good if you don’t travel by air a lot.
    value: 4 out of 5
    quality: 4 out of 5
    2 guests found this review helpful. Did you?

    Perfect

    5 out of 5 stars
    Thumbs up graphic, would recommend
    MMS88 - 1 year ago, Verified purchaser
    An airline destroyed my suitcase and I bought this as a replacement. I absolutely love this brand. It’s held up so well. I like that both sides fully zip closed. It holds all of my clothes together nicely and nothing shifts or gets wrinkled. It’s very light and easy to move but sturdy. I highly recommend this suitcase! I’m so glad I gave this brand a chance.
    quality: 5 out of 5
    value: 5 out of 5
    1 guest found this review helpful. Did you?

    Good Value Suitcase

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Dave - 1 year ago, Verified purchaser
    This suitcase is well made . It it’s made of Macrolan Polycarbonate plastic which is significantly stronger than ABS suitcases . This added strength helps maintain a rigid yet shock absorbing outer shell which is important for airport luggage systems. The wheels on the suitcase are larger than competitors which allows for easier rolling through parking lots and rocky surfaces when moving the luggage. The wheel are solid and roll nicely when filled to max weight. The linear inches places the luggage acceptable to majority of airlines. Due to the boxy shape the volume of the luggage is significant and can easily hold multiple weeks worth of clothing. The inside luggage uses strong zippers that show no sign of breaking . This luggage has already flown over 10,000 miles and has gone through luggage checking multiple times. The side handles are sturdy and handle the weight well.
    value: 4 out of 5
    quality: 5 out of 5
    2 guests found this review helpful. Did you?

    Save your money.

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Halle - 1 year ago, Verified purchaser
    Cracked after 3 uses. Inexcusable for the price.
    quality: 1 out of 5
    value: 1 out of 5
    4 guests found this review helpful. Did you?

    Not a good product

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Shayla Grayson - 1 year ago, Verified purchaser
    Paint came off easily after first use. I also reported the airport for rough treatment of luggage. Disappointed and made more than I normally would have for a piece of luggage from target.
    quality: 1 out of 5
    value: 1 out of 5
    6 guests found this review helpful. Did you?

    Do not recommend

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    JB - 1 year ago
    Terrible! Do not recommend. Wheel completely cracked off (and the plastic around it)! Target won't honor warranty!
    value: 1 out of 5
    quality: 1 out of 5
    10 guests found this review helpful. Did you?

    Cracked during second use

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Hailey - 2 years ago, Verified purchaser
    Outer shell cracked the second time I used it. Don’t waste your money.
    value: 2 out of 5
    quality: 2 out of 5
    10 guests found this review helpful. Did you?

    Huge suitcase

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Bv - 2 years ago, Verified purchaser
    The suitcase is huge. I tend to be an over packer, but I had plenty of room.
    value: 5 out of 5
    quality: 5 out of 5
    4 guests found this review helpful. Did you?

    Worth it

    5 out of 5 stars
    Thumbs up graphic, would recommend
    - 2 years ago, Verified purchaser
    Taken these back and forth multiple times from USA/Canada and Vietnam. Sturdy, no damage and spacious!
    value: 5 out of 5
    quality: 5 out of 5
    5 guests found this review helpful. Did you?

    Broke suitcase can't open it and can't get lock to open

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    Beth Shuler - 2 years ago, Verified purchaser
    I love the size of it and how easy it moves but the big problem I have is I can't open the lock so I can only unzip part way... I have never been able to open my suitcase and pack it
    4 guests found this review helpful. Did you?

    Great suitcase

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Em - 2 years ago, Verified purchaser
    I bought this suitcase for my honeymoon and I love it! It has two compartments on each side, so it keeps my clothing very organized. Love!
    quality: 5 out of 5
    value: 5 out of 5
    3 guests found this review helpful. Did you?

    Large and durable

    5 out of 5 stars
    Thumbs up graphic, would recommend
    ilktkm - 2 years ago, Verified purchaser
    This bag has to be checked when flying. It has pockets inside for separating my things. The wheels roll freely and are easy to maneuver. The material is sturdy and durable. I had no damage after 2 plane trips with it so far. The handle pulls in and out easily too. This brand is also less expensive than others, and it’s equal to better than them.
    value: 5 out of 5
    quality: 5 out of 5
    5 guests found this review helpful. Did you?

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