Q&A(12)
Q: The listing states “free of titanium dioxide” but it clearly shows titanium dioxide as an ingredient on the label. Which is it?
A: Yes, contrary to the claim it is titanium dioxide free, this is included in your product ingredients. Please clarify each is correct!
submitted byAnya - 1 year agoA: I can't believe the manufacturer of this toothpaste is claiming that it does not contain titanium dioxide, when it clearly states that ingredient on the label! This DOES have titanium dioxide!
submitted byCJ - 1 year agoA: Titanium dioxide is clearly listed on the box itself - how can you claim it is not an ingredient??
submitted byConnie - 1 year agoA: hello, and thanks for asking. our Naturally Whitening Fluoride, SLS-Free and Vegan Toothpaste does not have titanium dioxide as an ingredient. please check our website to see the list of your ingredients. we hope this helps. https://www.hello-products.com/products/naturally-whitening-toothpaste.
submitted byColgate Palmolive Consumer Affairs - 1 year agoBrand expert
Q: What's the RDA (abrasiveness) of this toothpaste?
A: 0-250 is a range meaning anywhere from mildly abrasive to harmful. I'm going to take that non-answer as meaning this toothpaste is probably harmful to enamel.
submitted byDee - 3 days agoA: hi there! thank you for reaching out and great question. our hello naturally whitening paste that tastes awesome and works brilliantly has an rda of 0-250. please feel free to check out our faqs page on out website for more information. https://www.hello-products.com/pages/faqs .
submitted byColgate Palmolive Consumer Affairs - 17 days agoBrand expert
Q: Is this ADA approved?
A: hey! to receive an ada seal of approval, a manufacturer must request that the ada study a specific product and review the research. the process can take a while. we updated the formula in 2023, so it no longer has the ada seal, but the product has been resubmitted for approval.
submitted byColgate Palmolive Consumer Affairs - 1 month agoBrand expert
Q: What is the country of origin?
A: hello there! our naturally whitening toothpaste is made in the usa.
submitted byColgate Palmolive Consumer Affairs - 3 months agoBrand expert
Q: why does it say it's free of artificial sweeteners but the first ingredient is sorbitol? and also xylitol! this is false advertising!
A: we're happy to assure you that all of our products are 100% safe to use. they're made with naturally derived ingredients, vegan, gluten-free, dairy-free, and more. the sorbitol and xylitol would be from natural, friendly sources.🤍
submitted byColgate Palmolive Consumer Affairs - 3 months agoBrand expert
Q: If this doesn't contain titanium dioxide, why is it listed in the contents? Was it changed and the printing is old? When was it removed?
A: hey there! titanium dioxide was removed from our naturally whitening toothpaste in 2023.
submitted byColgate Palmolive Consumer Affairs - 2 months agoBrand expert
Q: Does this toothpaste contain fluoride? A fluoride-free toothpaste is not effective for cavaty prevention or general tooth health, so I want that fluoride!
A: hello there! our naturally whitening toothpaste is a fluoride toothpaste, with anticavity benefits!
submitted byColgate Palmolive Consumer Affairs - 15 days agoBrand expert
Q: What does the coconut oil do for teeth?
A: hello. hello naturally whitening paste is farm grown super-peppy peppermint and tea tree oil to tame bad breath, and coconut oil to moisturize for extra friendliness. we hope this answers your question.
submitted byColgate Palmolive Consumer Affairs - 1 year agoBrand expert
Q: Is there corn-sourced ingredients in it? Thanks. I found out I have a sensitivity.
A: hello there, thanks for your question! our hello naturally whitening paste doesn't contain corn. we hope this helped.
submitted byColgate Palmolive Consumer Affairs - 2 years agoBrand expert
Q: What in this toothpaste makes it whitening?
A: we are stoked to answer your question! this paste is thoughtfully formulated with a calcium mineral blend that naturally whitens teeth. its farm-grown, super-peppy peppermint and tea tree oil tame bad breath, and coconut oil moisturizes for extra friendliness.
submitted byColgate Palmolive Consumer Affairs - 2 years agoBrand expert