Q&A(14)
Q: How do I make hot chocolate (drink) with this product? I cannot find a straight-forward hot chocolate recipe using this product on-line. Thanks.
A: Hello, Adrienne! Please head over to our website to find tons of wonderful recipes. https://www.hersheyland.com/recipes/hot-cocoa-for-one.html Have a sweet day!
submitted byHERSHEY'S - 2 years agoBrand expertA: Hi, Adrienne. We highly recommend our Hot Cocoa for One. You can find it here: https://www.hersheyland.com/recipes/hot-cocoa-for-one.html. For more Hershey's Natural Unsweetened Cocoa recipes, you can visit: https://www.hersheyland.com/recipes.
submitted byHERSHEY'S - 2 years agoBrand expertA: I heat unsweetened vanilla almond milk in a mug in the microwave, then add a heaping teaspoon of unsweetened cocoa, and sweeten to taste with Torani vanilla syrup.
submitted byIvy26 - 1 year ago
Q: Is this raw cacao powder?
A: roasted = cocoa not roasted, natural = cacao.
submitted byHelpful one - 3 years agoA: Hello, Dan! This is an all natural product made from roasted cocoa beans.
submitted byHERSHEY'S - 4 years agoBrand expert
Q: How much caffeine is in this item ?
A: Hi, Holly! We will be more than happy to provide the information to you. We invite you to email us at consumers@hersheys.com and mention Case No. 11374339 so we can assist you. Thanks!
submitted byHERSHEY'S - 6 days agoBrand expert
Q: Hi. You mentioned back in June 2025 that, “there are currently no peanut or tree nut-containing products processed on the same equipment that makes Hershey's Natural Unsweetened Cocoa.” Is this still true today? I can purchase your product without worry?
A: Hi! The information remains the same, and we also recommend you to always check our product labels for the most current and accurate information. Thanks!
submitted byHERSHEY'S - 27 days agoBrand expert
Q: Is this product made on machinery that is shared with any products containing nuts?
A: There are currently no peanut or tree nut-containing products processed on the same equipment that makes Hershey's Natural Unsweetened Cocoa. Hope this helps.
submitted byHERSHEY'S - 4 months agoBrand expert
Q: I believe this is glute free, it is dairy free as well?
A: Hi! This product does not contain dairy ingredients.
submitted byHERSHEY'S - 1 year agoBrand expert
Q: From where is this cocoa sourced?
A: Hello! You can learn more about our cocoa by visiting The Hershey Company website.
submitted byHERSHEY'S - 1 year agoBrand expert
Q: I researched and found: cacao beans are raw, then roasted for cocoa. I saw answers repeat that your cacao beans are roasted (into cocoa). Will you change the label, "Made from 100% cacao beans" ?
A: Thank you for taking the time to share your feedback with us. You can be certain that your concern is forwarded along to the appropriate team.
submitted byHERSHEY'S - 2 years agoBrand expert
Q: Can I sprinkle it on popcorn?
A: Hi, Katie. You can sprinkle Hershey's Natural Unsweetened Cocoa on your popcorn although it might not mix well, the flavor of cocoa will still be in there. Enjoy!
submitted byHERSHEY'S - 2 years agoBrand expert
Q: I have been seeking prop 65 warnings on other cocoa brands. Does this product have a prop 65 warning?
A: Thanks for asking! A Prop 65 warning is not required on this product.
submitted byHERSHEY'S - 4 years agoBrand expert