Q&A(3)
Q: Will this filter mold spores as well?
A: It says in the product description on Target that it works on mold spores. I am confused.
submitted byM from Ann Arbor - 4 days agoA: Thank you for your inquiry. The Honeywell HPA5200B Air Purifier is designed to capture allergens, including pollen, dust, and pet dander, but it is not specifically tested for mold spores. If you have further questions or need assistance, we recommend contacting our team at SocialSupport@helenoftroy.com. We’re here to help!
submitted byManufacturer Tech Support - 10 months agoBrand expert
Q: The dimensions and room size listed in the specifications are what other sellers are staying. Can you clarify what the dimensions and room size are for this HPA5200B?
A: Thank you for your inquiry. For the Honeywell HPA5200B Insight HEPA Air Purifier, the unit is rated for a room size of up to 350 square feet, and the dimensions are approximately 19" (Height) x 17.9" (Width) x 10.06" (Depth). If you have further questions, please feel free to contact our team at SocialSupport@helenoftroy.com, and we'd be happy to assist you.
submitted byManufacturer Tech Support - 18 days agoBrand expert
Q: how often do I change the filter?
A: Thank you for your inquiry. The pre-filter should be changed every 3 months, while the HEPA filters typically last one year. If you have further questions or need assistance, please feel free to contact our team at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Is there a newer model of this now? I currently have 2 of these units, with quite a few spare filters, and one of the units is starting to make squealing noises from the blower. Will this model be obsolete soon?
A: Thank you for reaching out! We're sorry to hear about the noise issue you're experiencing with your Honeywell HPA5200B Air Purifier. If the noise persists, we recommend contacting our team at SocialSupport@helenoftroy.com for further assistance and troubleshooting. We're here to help!
submitted byManufacturer Tech Support - 6 months agoBrand expert