Q&A(55)
Q: Why does this fan make a roaring noise
A: I had two? Just ordered 2 more🍀
submitted byShush - 26 days agoA: This is not what you should expect from our fans. Please contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com and we will be happy to look into this. Thank you.
submitted byManufacturer Tech Support - 6 years agoBrand expertA: That's strange - this is the quietest fan I've ever purchased. It's mostly used as white noise at night and the "Calm" setting is perfect and subtle. Even the strongest setting "Cool" doesn't make a roaring noise for me. I suggest taking it back for a new one as it seems like a faulty order.
submitted byMarissaEO - 8 years agoA: Sure wish I knew. It rumbles even on lowest setting
submitted byMAH - 8 years agoA: Mine makes a funny noise like it’s hitting against something every time it turns . very annoying . sometimes it’s fine. Sometimes it’s not.
submitted byMoni jo - 6 months ago
Q: How efficient is this fan if you have no central air conditioning?
A: We appreciate your inquiry. This fan will circulate the air that is already in your room which will help you feel cooler, but it will not generate cooler air to lower the room's temperature. If you have any additional questions, please email us at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 2 years agoBrand expertA: It's not going to cool a whole house/apartment. In a bed room with light bed sheets and minimal clothing you can survive the night.
submitted byNoth - 2 months agoA: What that's the purpose of these things to blow out cooler air not just be a fan to just blow hot hair around. It's supposed to put out cool air not work same as a fan correct ???
submitted bySandra - 1 year agoA: NO. A fan moves air; an air conditioner conditions (changes) the air.
submitted byMsAdventure - 1 year ago
Q: is this easy to assemble?
A: Very easy. You have the fan, and two base pieces. Connect the two base pieces like Lego, unscrew the large red twist at the bottom of the fan. Put the fan on top of the base. Feed the wire through the red twist and base. Screw the red twist into place.
submitted byNoth - 2 months agoA: Thank you for your inquiry. We would not expect this unit to be difficult to assemble. There are only a few steps required to assemble this fan. If you require any additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 2 years agoBrand expert
Q: Is this fan bladeless?
A: No, the Honeywell HYF260W QuietSet Tower Fan is not bladeless. It features traditional internal blades housed within a slim tower design to circulate air effectively. If you need further details, please feel free to contact us or reach out to our team at SocialSupport@helenoftroy.com. We are happy to help!
submitted byManufacturer Tech Support - 2 months agoBrand expert
Q: How tall is this fan?
A: Hi Deb - the QuietSet HYF260 Tower fan is approximately 40" tall. If you have any further questions or require assistance, please contact us at SocialSupport@HelenofTroy.com and we will be happy to assist you. Thank you.
submitted byManufacturer Tech Support - 5 years agoBrand expertA: Dimensions (Overall): 39.8 inches (H) x 10.4 inches (W) x 9.8 inches (D)
submitted byScubabarbie - 5 years ago
Q: What kind of Remote batteries
A: Thank you for your question. The Honeywell HYF260W QuietSet Tower Fan remote takes two AAA batteries.For additional support, feel free to contact us at SocialSupport@helenoftroy.com. We’re happy to help!
submitted byManufacturer Tech Support - 13 days agoBrand expert
Q: I have an older model HYF260 series. We got another one and the light does not stay on when in use like my old one does. I don't want it if that feature was removed. Did you change that feature?
A: Thank you for your inquiry. The HYF260 Honeywell Tower Fan dims the control panel light to 50% after 15 seconds to reduce brightness. It returns to full brightness when settings are changed. This is a newer feature and may differ from your older model. If you need further assistance, please feel free to contact our team at Socialsupport@helenoftroy.com.
submitted byManufacturer Tech Support - 1 month agoBrand expert
Q: Does the indicator light stay on when in use?
A: Thank you for your inquiry. Yes, the indicator light on the Honeywell HYF260W QuietSet Tower Fan stays on while the unit is in use. If you have further questions or need assistance, please feel free to contact our team at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 1 month agoBrand expert
Q: Is it easy to assemble?
A: We’re glad you’re considering the Honeywell HYF260W QuietSet Tower Fan! Yes, the fan is designed for quick and easy assembly. If you run into any trouble or need any further assistance, please don’t hesitate to contact us at SocialSupport@helenoftroy.com. We’re happy to help!
submitted byManufacturer Tech Support - 2 months agoBrand expert
Q: I thought the batteries for the remote were included if so where are mine? Very disappointing mi batteries for the remote.
A: We’re truly sorry to hear you didn’t receive the batteries for your Honeywell HYF260W QuietSet Fan's remote. If they were missing from your package, we recommend contacting our team at SocialSupport@helenoftroy.com for further assistance. Thank you for bringing this to our attention.
submitted byManufacturer Tech Support - 3 months agoBrand expert