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WARNING: choking hazard - small parts. Not for children under 3 yrs.
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4.4 out of 5 stars with 459 reviews
broad age appeal: 4.27 out of 5
length of play: 3.89 out of 5
quality: 3.66 out of 5
value: 3.77 out of 5
69% would recommend
69 recommendations
1 out of 5 stars
1 April, 2025
originally posted on Mattel Creations
(no review title)
My son got this for his birthday two weeks ago and from day one it seems like it’s off track. I tried to figure out but it just seems faulty. Not good. Not a good toy
1 reply from Mattel Consumer Services team - 10 months ago
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday-Friday, 9am-6pm EST
1 out of 5 stars
15 March, 2025
originally posted on Mattel Creations
Worthless
Most cars barely make it around the track. Poor design. Do not buy.
1 reply from Mattel Consumer Services team - 11 months ago
For any quality issues, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
5 out of 5 stars
Thumbs up graphic, would recommend
2 September, 2024Verified purchase
So much fun!!!
It's expensive, but totally worth the money in my opinion. I sat and played with my sons for hours. The T-Rex is loud though, so definitely don't recommend playing so as to not disturb others who may be asleep, etc. There are so many spaces to Store their vehicles. With all the track changes and whatnot, it almost seems like the possibilities are endless. Also, if you have multiple HW City playsets, the bases can connect together.
1 out of 5 stars
19 June, 2024
originally posted on Mattel Creations
The car can never complete the track
The track spring angle is off, the car can never make the jump and arrive on the other side. Therefore, none of the cars can complete the track. The track is not playable. I bought it for kids birthday gift, all I got is disappointment.
1 reply from Mattel Consumer Services team - 2 years ago
Sorry for any disappointment this has caused. For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
5 out of 5 stars
25 December, 2023
originally posted on Mattel Creations
Great Product.
Bought for my step son for Christmas. Easy to put together and he loves it.
5 out of 5 stars
Thumbs up graphic, would recommend
14 October, 2023Verified purchase
My son loves it!
My sons favorite! Great toy! Can keep my son entertained for quite a while!! Win Win!!
5 out of 5 stars
20 August, 2023
originally posted on Mattel Creations
Great Car Storage!
We bought this for our 3 year old and he loves it. It was missing a few pieces but we were able to rig it with some of our other kits. It holds quite a few cars and my son loved sorting out the cars into the parking spots. The missing pieces did make it harder for the car to make it down the whole track without slowing down but not for that it was perfect!
5 out of 5 stars
Thumbs up graphic, would recommend
15 August, 2023
Great gift
Great gift for a kid that loves hot wheels!
5 out of 5 stars
Thumbs up graphic, would recommend
27 April, 2023Verified purchase
Fantastic
Grandson absolutely loves this toy !!!
2 out of 5 stars
15 April, 2023Verified purchase
Hot wheel
Missing pieces and some of the edges looked like they were chewed on
1 reply from Mattel Consumer Services team - 3 years ago
We’re sorry to hear this. Our Consumer Services team would be happy to help. You can reach them at 1-800-524-8697, Mon.-Fri., 9am-6pm ET.
1 out of 5 stars
7 April, 2023
originally posted on Mattel Creations
Hot wheels Ultimate Garage
My granddaughters and I were playing with this less than two hours when the crank to lift the dinosaur and cars stopped working. Extremely disappointing!!
1 reply from Mattel Consumer Services team - 3 years ago
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 1-800-524-8697, Mon.- Fri., 9 am - 6 pm EST.
5 out of 5 stars
Thumbs up graphic, would recommend
4 April, 2023Verified purchase
Excellent toy!
Our grandkids love this toy. They are enjoying hours of fun!!!!
3 out of 5 stars
Thumbs up graphic, would recommend
6 March, 2023Verified purchase
Broken piece
The only thing I did not dislike is one of the pieces were broken I tried to use glue to glue it back on and it’s not working. It would’ve been nice if it didn’t come with a broken piece. Besides that it’s a great toy. I bought it for my son for his birthday he just turned three. He’s a little advanced than the average three-year-old he absolutely loves his new hot wheels garage just really bummed that it was broken out of the package. If it weren’t for the broken piece I would give this five stars. I didn’t have an option to write about the broken pieces or request a new one on the app either.
1 reply from Mattel Consumer Services team - 3 years ago
Sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 February, 2023Verified purchase
Sent a returned item covered in previous shipping labels
Target shipped me an item that was previously returned, had the only shipping labels on it and was all beat up from previous shipping. Then to top it off they refused to request a UPS pickup of the item so I could return in since our local store doesn’t carry the item. Not a happy customer since this was ordered as a gift and it’s embarrassing to give in this poor condition. Hopefully no parts are missing when they go to assemble it.
5 out of 5 stars
4 February, 2023
originally posted on Mattel Creations
Fantastic
We purchased this for our 4 year old for Christmas 2022. He loves it. Very solid and purpose built for kids.
5 out of 5 stars
Thumbs up graphic, would recommend
28 January, 2023
Very pleased with purchase
Purchased about one month before Christmas, put together and tried it out due to many negative reviews. This was for our 3 1/2 yr old grandson, it works exactly as it should and he loves it. We purchased more cars and plan to purchase more track. I think he will still be playing with it for many years to come. Btw the dinosaur can be used with each run or not. You can race the cars down the track without it. I think the price is a little high but the quality is good. Recommended for age 5 but can be used by younger kids with supervision.
5 out of 5 stars
Thumbs up graphic, would recommend
16 January, 2023Verified purchase
5 year old approved
My 5 yo loves this! He will play with it all day.
5 out of 5 stars
Thumbs up graphic, would recommend
11 January, 2023Verified purchase
5 year old loves it
My 5 year old loves it! Ours works great, and Dino catches the cars nearly every time. The Dino then poops them out, so you need to have it pulled far enough away from the wall to crawl in back and get the car after. So takes up more space than I thought. But it a total hit and worth it
1 out of 5 stars
Thumbs down graphic, would not recommend
9 January, 2023Verified purchase
Doesn't work properly
The switch that sends the T-rex down will not work when my kids send cars down. It has to be pushed by hand every single time. I contacted the company, but never heard back from them. My kids are really disappointed that it doesn't work correctly, especially when it's an expensive toy.
1 reply from Mattel Consumer Services team - 3 years ago
We’re so sorry to hear this! Please give us a call so we can help you with this at 800-524-8697. We’re available Monday – Friday 9 a.m. – 6 p.m. EST.
5 out of 5 stars
Thumbs up graphic, would recommend
7 January, 2023
My ultimate garage
I love this I got this for Christmas