Irresistible Change - by Phil Gilbert (Hardcover)

About the Book

"The last major book on change, John Kotter's Leading Change, was published in 1996. While this classic is still valuable, it's outdated and overlooks the crucial aspects of accountability and buy-in, without which lasting change can't be achieved--especially with today's newly empowered employees who resist authority and value autonomy and stability. A blueprint for change leaders of any size organization to learn from one of the largest transformations in history--one that was never mandated but fundamentally updated how 400,000 IBM employees worked. Written by the leader of IBM's transformation, the book finally cracks the code for getting buy-in for change, the biggest challenge that holds back even the most ambitious change efforts."-- Provided by publisher.

Book Synopsis

A blueprint for change leaders to learn from one of the largest transformations in corporate history

Irresistible Change: A Blueprint for Earning Buy-In and Breakout Success details one of the largest and most formidable transformations in corporate history: to shift the foundations of work for IBM's nearly 400,000 employees and thousands of interdisciplinary teams across 180 countries and help them become more entrepreneurial, agile, and customer focused. Written by Phil Gilbert, IBM's former General Manager of Design and architect of this ambitious change effort, this book is part narrative and part field guide. It describes how the choices made at IBM affected the change Program Office's development at each stage of its growth and provides readers with key insights they need to conduct transformational change within their own organizations.

This book includes insights on:

• Getting buy-in for change, the biggest challenge that holds back even the most ambitious change efforts, by making it something exciting rather than inevitable

• Seeing change as a high-stakes "product" deserving of the same resources and rigor as your top-performing business lines

• Recognizing today's newly empowered and often skeptical employees who resist authority and value autonomy and stability

Irresistible Changeis an essential roadmap for the next generation of change leaders in organizations of any size.

About the Author

Phil Gilbert, Sr. (Austin, Texas) is best known for leading IBM's transformation as their General Manager of Design. After selling his third startup to IBM in 2010, Phil was asked by IBM in 2012 to use Design Thinking, coupled with Agile, to update how IBM's teams worked. The transformation became the subject of an HBS Case Study, the documentary The Loop and feature articles in the New York Times and Fortune Magazine.