JBL Free truly wireless in-ear headphones deliver JBL Signature Sound in an intuitive, yet intelligent package. Completely free from wires and easy to use, the JBL Free is your flexible companion for calls, music and an active lifestyle. You get 24 hours of combined playback: 4hrs of continuous listening on the headphones plus 20 hours of backup from the smart charging case. Comfort Stay Secure Fit ergonomics with 3 ear-tip and 2 gel sleeve sizes provide a tailored fit for all day wear and active use. The splashproof worry free IPX5 certified design keeps the music playing through sunshine and rain. Step up your listening experience in three easy ways: (1) use one earbud for calls, (2) use two earbuds for immersive music and (3) add the gel sleeves for secure fit during workouts.
Sound quality was great. I tried every cover, none worked. Very uncomfortable in ears. Also would not stay in my ears no matter what I did. Gave to my son to try, they did not stay in his ears either. Very disappointed. These were very expensive.
1 reply from JBL Support team - 1 month ago
We're sorry to hear that our JBL Free X did not meet your expectations. If you need help, please reach out to our Customer Support. https://www.jbl.com/support-contact.html
I bought a pair of jbl free x ear buds after the store sales rep convinced me that it was superior quality to the samsung ear buds. What a disappointment, not only are they less than 90 days old they never charge to 100%. They do not last more than 2 hours tops per charge. To top it off trying to get a replacement is a nightmare, having to send the set in, wait for them to test the old set and then they can send you a replacement set. That is a total outdated way of getting an RMA going and would definetly not recommend JBL.
I was very happy with the sound when I first purchased these. However, after a few uses, I started having trouble with the left earpiece. After trying many things, I discovered that one of the metal charging pieces in the case was missing (it was clearly there before, as I had recharged them a few times). The store I purchased them from would not take them back and I am having a problem finding where I can get help or how to have the case replaced or repaired.
As an Iphone owner I was looking for something similar to apple's (overpriced and weak audio quality) ear buds and this was the solution. Apple does not even compare in the fit and sound department. JBL did something special here. The carrying case is a little to big but the battery life makes up for it.