A: Is it IPhone Compatible?

A: Hi Rudy, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Headphones. Listening to music while in the water requires waterproof headphones made for swimming. And while most earbuds are made to handle some moisture — like protecting against a sweaty workout — they are not made to handle extended periods of time in or underwater. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: We'd be happy to help. Please email us at support@jlab.com.

A: Hi, CC! Regarding your question about the JLab Go Air Sport True Wireless Bluetooth Headphones: Good news! These earbuds run on a 3.7V battery, which is incapable of penetrating skin. You should not be able to feel a shock from these headphones! If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

A: I have 2 pair and had one before these, and never had static shock issues with any of them. And I have experience this type of shock with other stuff in recent years. These have been super safe for me

A: I’ve had these about two years now, never once have I been shocked taking them out the case

A: What is a standard charging port?

A: The earbuds charging in the charging case. The case is charged via the built in cable in any USB-A charging port.

A: There is a flexible plug attached to the back of the case which you plug into any standard recharging port. These earphones last a very long time on a single charge.

A: The charging cord is a standard USB A plug. We recommend that you plug this into a laptop/desktop to charge or a wall adapter to charge them up.

A: That’s not on them, unfortunately.

A: Hi GiGiof4, So sorry to hear about the loss of your earbuds. Reach out to our support team at support@jlab.com and we'll do what we can to help you with your stolen earbuds. We'll do our best!

A: Hi GiGiof4, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds. Sorry to hear your earbuds were stolen. We would suggest filing a police report. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: There aren’t any earbuds that can do that at the moment. You can try using the Translate app on your iPhone, or another similar app if you have an Android!

A: Hi JayJay, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds No, JLab Go Air Sport True Wireless Earbuds do not have translation features. They are designed to play audio. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi jayjay! Great question, and no these headphones do not have a translate feature built into them. I do apologize for that but it's not something we have for the Go Air Sports! Happy listening!

A: Hi Cali, We're sorry to hear that one went missing. We do offer replacement parts at Jlab.com under earbuds > replacements. If you need any assistance with this, please give us a call and we'd be happy to walk you through it. JLab Customer Support: 405-445-7219. Thanks, JLab Customer Support

A: Hi Cali, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Headphones To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CS

A: I lost one and was still able to use the other with no issues besides only being able to hear my phone and music with one ear obviously. And that is a reason why I love these vs other ones I've had

A: Hi Bonita, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds. It has a built in USB cable you can plugin to a standard usb charger like the one in the link below. https://www.target.com/p/iessentials-2-4-amp-dual-usb-wall-charger/-/A-90216017?preselect=87892151#lnk=sametab If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Bonita, great question! As the Go Air Sports have a USB-C charger tip on them, you'd want to pick up a charger like this https://www.target.com/p/single-port-20w-usb-c-wall-charger-dealworthy-8482-white/-/A-89698774#lnk=sametab. Not terribly expensive and easy to plug them into!

A: Hi Shirleen, great question and happy to help. Once you've removed the go air sports from the case and taken off the battery protector, you have to go into your settings on your phone, open up the bluetooth settings and select the Go Air Sports from the list of available devices. That will pair the headphones and they should automatically connect from there on out!

A: Hi Shirleen, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds. To pair you earbuds to any device follow the steps below. -Red light on case indicates charge. -Remove earbuds from case. -One earbud will blink blue/white indicating ready to pair to your device. -Select “JLab GO Air Sport” in your device's Bluetooth settings to connect. --Voice prompt “Bluetooth connected” followed by blinking white lights will indicate you are connected. https://help.jlab.com/cdn/shop/files/en_GO_Air_Sport_Manual.pdf?v=7190075391256194256 If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Danno, great question! Yes, when the case is plugged in, both the buds inside the case and the case itself charge! I hope that helps make your decision easier!

A: Hi Danno, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds The case itself has a battery which can be utilized to recharge the earbuds, however when the case is plugged in to a charger both the case and the earbuds will charge. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.