Q&A(4)
Q: Is this shampoo for highlighted or gray hair to keep it from looking yellow or brassy?
A: Hey Peggy, Thank you for reaching out to us about the EverPure Sulfate Free Volume Shampoo is for color treated hair. We suggest to correct brassy yellow to orange tones while leaving your hair moisturized and brighter, using the EverPure Sulfate Free Purple Shampoo. We hope you give it a try and love your results!
submitted byL'OrealParisProductExpert - 5 months agoBrand expertA: Hey Peggy, Great question! The L'Oreal Paris EverPure Sulfate Free Volume Shampoo is for color treated hair. Check out the L'Oreal Paris EverPure Sulfate Free Purple Shampoo to correct brassy yellow to orange tones while leaving your hair moisturized and brighter. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 5 months agoBrand expert
Q: Why don't the ingredients listed online match the ingredients on the actual bottle? I was looking for shampoo that is safe for keratin-treated hair. This is not bc it has C14-16 in it.
A: We appreciate you contacting us about our EverPure Sulfate Free Volume Shampoo and how it might affect your keratin treatment. We understand how important it is to use products that maintain your hair's health and the results of your treatment. While our shampoo is sulfate-free, which is generally good for keratin-treated hair, we haven't specifically tested it in those circumstances. The salon that performed your treatment will be the best resource for product recommendations that perfectly complement their process and your specific hair type.
submitted byL'OrealParisProductExpert - 2 months agoBrand expert
Q: What shampoo is recommended for “permed” hair…. No color treatment
A: Hi there Peggy! Thank you for reaching out to us about finding the best suited shampoo for you. Based on the information your provided we suggest checking out the EverCurl Hydracharge Shampoo with coconut oil quenches hair for soft, manageable, hydrated curls without frizz and weigh down. We hope you give it a try and love the results!
submitted byL'OrealParisProductExpert - 11 months agoBrand expert
Q: I recently purchased this shampoo and unlike the other bottles I've gotten from previous purchases, this one is clear in color instead of a milky white like in the product photo. Did the color change?
A: Hi there! Thank you for reaching out about our EverPure Sulfate Free Volume Shampoo. We know how frustrating it can be when a product does not perform as expected. We would like to speak with you directly about it. Our Customer Service hours of operation are Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. Please provide this reference #30939079. It would be helpful if you had the product available when you call. We look forward to speaking with you!
submitted byL'OrealParisProductExpert - 1 year agoBrand expert
Q: Is is tested on animals? Is is Cruelty free?
A: Hi there Anne Marie! Thank you for reaching out to us, at L’Oréal, we do not test on animals. We are for a world without animal testing.
submitted byL'OrealParisProductExpert - 3 years agoBrand expert
Q: Does it come sealed?
A: Hi there, thank you for sharing your interest with our EverPure Sulfate Free Volume Shampoo. This product does not come sealed. We hope this helps!
submitted byL'OrealParisProductExpert - 4 years agoBrand expert