LG Class 4K HDR Smart LED TV

Hi, Lindsey. Thanks for reaching out about your LG TV (55UA7700PUB) model. We totally get how important it is for your new product to show up in perfect shape. If your unit arrived with some visible damage, the best move is to get in touch with Target customer service if you haven’t done that yet at 800-440-0680. Just send them some photos of the damage along with your purchase details, since they’re the ones who handle exchanges or replacements after delivery. If the store has turned down a refund, you might want to check out the LG warranty and support options for this model here: https://www.lg.com/us/support/product/lg-55UA7700PUB. If you need more help, feel free to drop us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. ^Juvy

Hello. Thank you for sharing your experience with your LG TV. We understand how important it is for a TV to fit your setup, and wide-set legs can be limiting when placing the unit on narrower furniture. While many LG TVs are designed with side-positioned legs for stability and style, select models do offer center-mounted stands or are compatible with third-party pedestal bases and wall mounts. For reference, you can explore LG TV specifications and stand options here: https://www.lg.com/us/tvs. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this TV stand configuration issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi, there. Thank you for sharing your experience with the LG TV (65UA7700PUB) model. We’re glad to hear the return process went smoothly, even though the initial delivery didn’t meet expectations. If you ever need setup tips or support with your new LG TV, you can explore features, manuals, and troubleshooting guides here: https://www.lg.com/us/tvs/lg-65ua7700pub-4k-uhd-tv. And if you’d like help with registration, warranty coverage, or anything else, feel free to send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy

To help us look into the specifics of your TV model and advise on the compatible Magic Remote options, please send us your TV's model and serial numbers to lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. We look forward to receiving your email! ^James.

Hi Aaron, thanks for sharing your experience. It’s great that you were able to return the unit and find something that better fits your needs, though we understand how disappointing it can be when expectations aren’t met—especially with something as central as a smart TV. If you ever decide to explore LG products again, feel free to reach out to us at @LGUSSupport. We’d be glad to help you navigate features, compatibility, or performance questions before you commit. You can also visit our TV Support page: https://www.lg.com/us/support/products/tvs for product guides and tips that may help with setup and usability. Thanks again for your feedback—it helps us improve. ~Ken

Hey Manuel! Thanks for sharing your LG UHD TV experience with us. We're always looking for the best ways to improve the functionality and speed of our displays and their accessories, so we appreciate your insightful feedback. If you notice that your LG TV takes a long time to open apps, it may be related to your network conditions. We recommend checking out our guide at https://spr.ly/6429ffDnc to get started. If you continue to experience general slowness, even when navigating menus, we recommend trying to factory reset the device back to its default settings. You can learn how to perform a factory reset at https://spr.ly/6420ffDnY. If you still need help, feel free to contact us at https://spr.ly/6421ffDnl or email us at lgdigitalcare@lg.sprinklrsupport.com with your contact info and model number. We'll gladly help out more! *Joseph