Q&A(9)
Q: Can you set your own combination?
A: What’s Level security
submitted byAnn - 1 year agoA: No. The combination was provided in the package, if I remember correctly, and it was memorized by the user.
submitted byCommunicator - 10 years agoA: No
submitted byCeCe - 10 years agoA: The product info on there suggests yes, but the product itself provides no way to do this
submitted byAnna D - 2 years ago
Q: What type of locking mechanism does this padlock use?
A: The padlock uses a pin-tumbler locking mechanism, which provides enhanced security.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: Can I set my own combination for the lock?
A: Yes, the padlock includes a feature that allows you to set your own combination.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: Does this padlock come with a warranty?
A: Yes, the padlock is backed by a limited lifetime warranty for added peace of mind.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: What materials are used in the padlock's construction?
A: The padlock is constructed from steel with a stainless steel cover and hardened steel shackle.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: What is the primary use of this padlock?
A: This padlock is best used for securing school lockers, gym lockers, and cabinets.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: How to set a password, I have new one
A: This product is not resettable. The combination is included in the packaging.
submitted byMasterLockCompany - 9 years agoBrand expert
Q: If my has not a serial code, what would I do to recover the combination?
A: To provide enhanced long–term security, Master Lock has discontinued imprinting a serial number on the lock body on combination locks sold through retail locations. For greater convenience, we encourage consumers to store their combination at our secure website, Masterlockvault.com, which is easy to use and offers 24/7 access. Unfortunately, we are unable to provide combinations for non–serialized locks. For any other questions regarding this product, or any others from Master Lock, please call us at 800-464-2088.
submitted byMasterLockCompany - 9 years agoBrand expert
Q: I have one of this padlock, but the think is that I don't remember the combo can you please help me as fast as you can
A: If you have a padlock that is older, it may have a serial code on the back. With this code, we may be able to look up the combination. I would advise you contact us on facebook at www.facebook.com/MasterLock and explain this case. We will evaluate the product case and assist you. Thanks
submitted byMasterLockCompany - 10 years agoBrand expert