Q&A(4)
Q: What is the watch band made of? Does it have PVC in it? Or phthalates?
A: Thank you for your inquiry. We are Timex Audio, specializing in the manufacture of alarm clocks. For assistance with Timex watches, we kindly recommend reaching out to their customer service team at 1-800-448-4639. They will be happy to assist you.
submitted byTimex Customer Support - 5 months agoBrand expertA: Thank you for your inquiry. The watch's strap is made of resin material and has polyether PU.
submitted byTimex Customer Support - 5 months agoBrand expert
Q: Will the Timex Ironman Classic T5K821JT handle leap year correctly? My current Timex Ironman can not have the day of the week and the date be accurate at the same time (one or the other)
A: Thank you for contacting us. Changing the day and date in leap years and at the end of a month that doesn't have 31 days has to be manually set. Here's a direct link to the manual as a guide to the watch's settings: https://timex.com/cdn/shop/files/W-209.pdf?v=9593634294757839500. For questions or further assistance, please reach out to us at 888-727-2931.
submitted byTimex Customer Support - 1 year agoBrand expert
Q: Is this the same as Timex Unisex Ironman Classic 30 34mm Watch? If not, which model is newer?
A: Thank you for your inquiry. The IRONMAN Classic 30 Full-Size Resin Strap Watch (T5K821) introduced in 2014 is a different style from the IRONMAN Classic 30 Mid-Size Resin Strap Watch (T5E961) launched in 2005.
submitted byTimex Customer Support - 1 year agoBrand expert
Q: Can the band on this watch be changed if it breaks, or does the entire watch need to be sent to Timex for replacement? The watch I have now has to be replaced by shipping the whole thing to Timex. I'd like to avoid that.
A: Hi there! Thanks for the question. This watch style T5K821 has replaceable straps and you can go directly to Timex website to order the strap. Kindly call our Customer Service team at 800-448-4639 or send us an email at custserv@timex.com should you need assistance or for any other clarifications about this inquiry.
submitted byTimex Customer Support - 6 years agoBrand expert