ModernLuxe Hall Tree with 8 Hooks, Entryway Bench & Shoe Organizer with 3 Drawers, Rustic Coat Rack, Farmhouse Hall Tree

Dear Customer, thank you for choosing our product, and we sincerely apologize that your experience did not meet your expectations—this is never the service we strive to provide. Please allow us to explain that before any product leaves our warehouse, we conduct a second verification check to ensure all components are complete and properly packed. That said, if you encounter a similar situation in the future, we kindly ask you to first double-check the entire package to rule out the possibility of missing items being overlooked. Alternatively, you can reach out to our dedicated customer service team directly at the first sign of an issue. We will respond promptly, work with you to find a satisfactory solution, and ensure you receive all necessary parts to complete assembly smoothly—helping you avoid unnecessary trouble and additional costs. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding. We truly value your support and hope to have the opportunity to serve you again with more satisfactory products and service in the future. Best regards, ModernLuxe