Q&A(12)
Q: Hello, so I have a family member that cannot handle most of any kind of smell. Does this product have a strong scent?Thank you
A: Hi Mads! This product does not claim to be fragrance free and does have a bit of a light scent. Hope this helps!
submitted byTarget Beauty Consulting - 6 years agoBrand expertA: Hi Mads! This product does have a light fragrance in it. If you need something for your family member that is fragrance free, try our Ultra Gentle Hydrating Cleanser Creamy Formula. It's hypoallergenic and fragrance-free!
submitted byKenvue - 6 years agoBrand expert
Q: Is this good for a 16 years old girl?
A: Hi Erika! The Neutrogena Hydroboost Gentle Exfoliating Cleanser is a great option for those with oily to acne prone skin. Gentle enough for daily use, our hyaluronic acid face wash is soap-free, oil-free, paraben-free and non-comedogenic. Hope this helps!
submitted byTarget Beauty Consulting - 6 years agoBrand expertA: Sure can!
submitted byKenvue - 6 years agoBrand expert
Q: Does it contain animal ingredients? 
A: Thank you for your question! Based on the available ingredient list, this product does not list any animal-derived ingredients. However, we cannot confirm that it is free of all animal-derived ingredients or that it is vegan, as we do not make a vegan claim for this product.
submitted byKenvue - 2 months agoBrand expert
Q: Can I use this for AM and PM every single day?
A: Hello, Yes you can use this Neutrogena Hydro Boost Gentle Exfoliating Daily Facial Cleanser for AM and PM. It is gentle enough for daily use.
submitted byKenvue - 6 months agoBrand expert
Q: What is the exfoliant in the product?
A: Thank you for your question! The Neutrogena Hydro Boost Gentle Exfoliating Daily Facial Cleanser contains a gentle chemical exfoliant that helps remove dead skin cells without being harsh, while hyaluronic acid helps keep skin hydrated and smooth. For a complete list of ingredients, you can visit the Neutrogena website to check full product details.
submitted byKenvue - 8 months agoBrand expert
Q: Is this a non foaming facial cleanser?
A: Hi, this is a foaming facial cleanser.
submitted byKenvue - 9 months agoBrand expert
Q: What percent glycolic acid and lactic acid does it contain
A: Hi, we do not have this information listed in our ingredients.
submitted byKenvue - 1 year agoBrand expert
Q: what skin types is this cleanser for?
A: Thank you for reaching out! This product is gentle for daily use, non comedogenic, and works for all skin types. If you have further questions about this product, you can visit our website Neutrogena.com.
submitted byKenvue - 2 years agoBrand expert
Q: Does this have plastic beads in it?
A: Hi! Great question, we have met our goal to remove microbeads from our products globally by the end of 2017. Thanks and let us know if you have any questions!
submitted byKenvue - 5 years agoBrand expert
Q: Hello, I use this product only at night time. Recently I have been getting red splotches of skin when taking it. Could this be a allergic reaction from the product? Or is it dryness as a side effect?
A: Your skin deserves to always look and feel its best after using our collections. We'd love the opportunity to chat a bit more about this one on one so we can help. Please reach us at 1-800-582-4048 M-F between 9am and 5:30pm ET.
submitted byKenvue - 6 years agoBrand expert