Q&A(8)
Q: how do you use these? rub all over face? day or night?
A: Hi Kelsy, Here are the instructions on how to use the product: 1. Cleanse your skin thoroughly before applying the product. 2. Apply a thin layer to the entire affected area one to three times daily. 3. To avoid excessive drying of the skin, start with one application daily. If needed, you can gradually increase to two or three times a day, or follow your doctor's guidance. 4. If you experience bothersome dryness or peeling, reduce the application to once a day or every other day.
submitted byJohnson & Johnson - 22 days agoBrand expert
Q: Hii actually I own one of these currently and I'm not the best at taking care of things but my pads have dried out and I havent done anything special to them. Any recommendations please?
A: Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
submitted byJohnson & Johnson - 1 month agoBrand expert
Q: Do the pads have a scent?
A: Hi there. Yes there's a fragrance in it.
submitted byJohnson & Johnson - 4 months agoBrand expert
Q: is this best product for acne or felliculitis on back--causing itchy back? or is there a cleanser that is better for cleaning and treating "felliculitus" or itchy back? What best moisturizer?
A: We recommend reaching out to your doctor for the best advice on treating felliculitus.
submitted byJohnson & Johnson - 2 years agoBrand expert
Q: cruelty free / no animal testing?
A: We do not conduct animal testing in the research or development of our cosmetic products. We believe that our cosmetic products can be validated as safe and effective without compromising animal welfare. Find out more about our commitment to safety here! https://www.safetyandcarecommitment.com/commitment
submitted byJohnson & Johnson - 3 years agoBrand expert
Q: Should this be used in lieu of a toner? I am not sure where these pads fall in the cleanse-tone-moisturize process.
A: Great question! Our treatment pads are meant to be used after cleansing. We suggest proceeding with your skin care routine after using them. We hope this helps you!
submitted byJohnson & Johnson - 3 years agoBrand expert
Q: Is this product okay for poeple with senstive skin?
A: Our Rapid Clear Treatment Pads are a great option for many skin types since they are Non-Comedogenic <3
submitted byJohnson & Johnson - 3 years agoBrand expert
Q: Does it remove dark spots?
A: Hi there, this product is meant for reducing pimple size, swelling and redness to help reduce breakouts in just 8 hours. Please let us know if you have any other questions, thanks!
submitted byJohnson & Johnson - 4 years agoBrand expert
Q: Does it take spots off your legs
A: Hello, we wouldn't suggest using our Treatment Pads on anything besides the face. Thank you!
submitted byJohnson & Johnson - 4 years agoBrand expert
Q: Can it used by pregnant women?
A: Hey Franciele! We haven't tested any of our products for use while pregnant. We recommend speaking with your doctor to see which products are right for you. Have a great day!
submitted byJohnson & Johnson - 5 years agoBrand expert