Q&A(17)
Q: Is this product vegan and cruelty free?
A: Thank you for your interest in our cleaning products. We are proud to share that our products are 100% cruelty-free. This means that we do not conduct any animal testing at any stage of our PACS development. In addition to being cruelty-free, we are deeply committed to environmental sustainability. Our PACS are made with 97% naturally derived ingredients that are safe for both your home and the planet. While our products are cruelty-free, we want to be transparent that they’re not vegan certified, however they are free of animal substances.
submitted byO-Cedar - 1 year agoBrand expert
Q: Can these be used with the new flat mop system?
A: I thought it was 2 teaspoons of cleaner?
submitted byJem - 4 months agoA: We recommend one PAC per 1.6 gallons (6 liters) of water, which is the typical volume of most mop buckets. Unfortunately, the volume of the water in the H2Pro flat mop will not fully dissolve the Pac. We recommend two Tbs of cleaning solution in the H2Pro Flat Mop system.
submitted byO-Cedar - 5 months agoBrand expert
Q: Hi, I read the PACs are great at cleaning but do not disinfect. What can be used to disinfect along with these PACs without comprising thier cleaning ability?
A: While our O-Cedar PACs are perfect for everyday cleaning and leave your floors sparkling, they are not disinfectants. If you're looking to disinfect, feel free to use your preferred disinfecting cleaner with your O-Cedar mop. Just follow the cleaner’s label instructions for best results—and keep those floors fresh and germ-free!
submitted byO-Cedar - 2 months agoBrand expert
Q: Can I use this product on sealed travertine (natural stone) bathroom floors?
A: PACS can be used on all hard finished floors including hardwood, tile, ceramic, vinyl, laminate, linoleum, marble, stone, porcelain & more. Do not use on unfinished, oiled, waxed or water sensitive floors or on other surfaces like walls, countertops. If unsure, test on inconspicuous area first.
submitted byO-Cedar - 4 months agoBrand expert
Q: Can I dissolve as directed and use some solution in flat mop water container and save the rest to use at a later date?
A: Will you please send us a message at ocedar.com/contact-page so we can address the concern and provide a resolution for you, thank you!
submitted byO-Cedar - 4 months agoBrand expert
Q: Is this compatible with the new H2OprO Flat Mop system?
A: Hi! We don’t recommend using PACS with the H2prO, as they will not fit through the opening of the water tank and will result in too high of concentration. It’s best to stick with mixing with a liquid cleaner for optimal performance. PACS is best used with a mop and bucket system. ❤️
submitted byO-Cedar - 5 months agoBrand expert
Q: Is this product pet-safe?
A: Yes, PACS are a safe choice in floor cleaning. PACS are formulated with naturally-derived ingredients and do not contain any harsh chemicals. However, remember to keep them stowed away out of reach of children and pets. If swallowed, seek medical attention.
submitted byO-Cedar - 6 months agoBrand expert
Q: Would eliminate cat urine smell?
A: PACS are general floor cleaners, and their pH-balanced formula can help neutralize pet odors. However, since the effectiveness can vary depending on your floor's texture and material, we recommend testing it on a small, inconspicuous area first to ensure desired results. Please don't hesitate to reach out to us with any further questions! We're here to help!
submitted byO-Cedar - 7 months agoBrand expert
Q: Is it safe for LVP flooring and will it leave a film?
A: Hi Jules! PACS can be used on all hard-finished floor surfaces, including luxury vinyl. Do not use on unfinished, oiled, waxed wooden floors or any water-sensitive floor surfaces. If unsure, test on an inconspicuous area. Additionally, PACS should not leave a film on the floor when diluted with water, using the recommended volume of 1.6 Gallons of water with 1 PACS.
submitted byO-Cedar - 8 months agoBrand expert
Q: Does this product take the smell of dog urine off the floor?
A: PACs are general floor cleaners, and their pH-balanced formula can help neutralize pet odors. However, since the effectiveness can vary depending on your floor's texture and material, we recommend testing it on a small, inconspicuous area first to ensure desired results.
submitted byO-Cedar - 9 months agoBrand expert