Q&A(98)
Q: Some of the other spin mops scratch your floor because there is little mop head, but lots of plastic. How does this compare?
A: The mop head is NOT full enough
submitted byPiggy 2 - 5 years agoA: Don't waste your money, to much hard plastic,not enough mop strands. Handle will not lock in place.
submitted byPiggy 2 - 5 years agoA: Just used it for the first time and it probably scratched the floor seven times. It needs more microfiber in the middle.
submitted byMinza - 5 years agoA: We have a full microfiber mop head and the plastic base should not be in contact with the floor. If you experience an issue please contact our Consumer Affairs Team at 800.543.8105 M-F 8a-4p CST.
submitted byO-Cedar - 7 years agoBrand expertA: These too are not full enough and scratch floors
submitted byMel - 6 years ago
Q: When you wring the mop in the bucket, where does the wrung out water go (back into the main part with the clean water or in a separate resesvoir)?
A: Apenas lo compré y está arruinado lo uso 2 veces por semana y ya no funciona
submitted byEsto no sirve - 5 months agoA: I purchased this mop system because this infomed me that there are two sperate resevoirs, one for clean water and one for dirty water. This is false, there is only one reservoir. I am dissapointed.
submitted byCarly - 2 years agoA: This one has only one reservoir. O Cedar makes another bucket that has two reservoirs. 
submitted byPam - 1 year ago
Q: Is the step that is used to wring the mop not working seamlessly for everyone? This is the second mop I’ve purchased with the same problem.
A: Thanks for this question. I have the O Cedar spin mop and bucket. The foot pedal pushing down makes this weird noise (not the seamless push you should have) and I have to pull it up with my toes it won’t come back up on its own. This has done this since I got it! I was just looking to possibly get the rinse clean version. But apparently I might run in to the same problem I really don’t want to Continue wasting money because it’s a huge pain in the butt!
submitted byCA from Ohio - 8 months agoA: That should not be happening. If not done yet, lease reach out to us by filling our contact us form on our website, we will be happy to figure this out and provide assistance.
submitted byO-Cedar - 9 months agoBrand expert
Q: First time I used it, I found a small black piece of soft plastic on the floor. It would fit in where the red fresh water lever pulls up. But it doesn't stay in place. Is it broken?
A: We appreciate you letting us know about this issue. Will you please send us a message at https://ocedar.com/contact-page so we can address the concern and provide a resolution for you, thanks!
submitted byO-Cedar - 2 years agoBrand expert
Q: Does it come with extra mop heads?
A: In response to your inquiry, it comes with one mop refill. Hope this helps!
submitted byO-Cedar - 4 years agoBrand expertA: I purchased a setup from Sam’s Club with 3 extra heads Don’t know is sold elsewhere
submitted byMowcook - 1 year ago
Q: What kind of warranty is there on the bucket/wringing system?
A: Hello Cyndi. Please give us a call at 800-543-8150 and our customer care team can help you out with any warranty inquiries.
submitted byO-Cedar - 2 years agoBrand expert
Q: How can I dry the head? I mopped 4 days ago, wrung it well and it's still damp. Thanks
A: We're sorry to hear that you had this issue with your EasyWring Spin mop and thanks for letting us know! Please feel free to give us a call at 1-800-543-8105 M-F 10 am to 2 pm central time so we can get that cleaned up for you, thanks!
submitted byO-Cedar - 5 years agoBrand expertA: You can throw them into the dryer just do not use a dryer sheet or fabric softener
submitted byJessica - 5 years ago
Q: Can I use Pine Sol with it?
A: Yes, you can use pine sol with the Spin Mop!
submitted byO-Cedar - 5 years agoBrand expertA: I just used Pine Sol with it this afternoon and it worked very well on my hardwood floors and bathroom.
submitted byy2k - 5 years ago
Q: Dose the bucket have wheels
A: No. Bucket has no wheels.
submitted byKory - 8 years agoA: No we do not have a caddy for the bucket nor does the bucket have wheels attached to it.
submitted byO-Cedar - 8 years agoBrand expert
Q: I second that question. Im thinking of adding this to my wedding registry and I want to know if it is worth it by being machine washable..
A: I toss mine in the washing machine with laundry soap and a bit of bleach about once a week. I've had mine for about a year and haven't had any issues.
submitted byCarrieStL - 8 years agoA: I bought an extra mop head and I wash it after every time I clean a big room. My floors get quite dirty and I have a lot of space to clean! The mop head has held up very well with multiple washings. Definitely add it to your registry!
submitted byRobin - 8 years ago