Q&A(9)
Q: Can this mop head be used on all floor types?
A: Yes, it is safe for various hard surfaces including hardwood, laminate, tile, vinyl, and linoleum.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: What materials are used in the mop head?
A: The mop head is made of 100% microfiber, ensuring effective and streak-free cleaning.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: What is the benefit of the double-sided pad?
A: The double-sided pad allows for twice the cleaning coverage without needing to change the mop pad frequently.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: How does the mop head remove bacteria?
A: The mop head effectively removes over 99% of bacteria using just water, making it a safe cleaning solution.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: Is the mop head refill machine washable?
A: Yes, the mop head refill is reusable and can be machine washed for easy maintenance.
submitted byAI Shopping Assistant - 4 days agoAi generated
Q: How many pads are supposed to be in this package. It doesn't show quantity.
A: Hello Duane, to answer your question, there is one mop head replacement that comes in this package. If you have any more questions, we are here to help!
submitted byO-Cedar - 5 months agoBrand expert
Q: these leave horrible streaks no matter the cleaning solution?
A: Thank you for your review. We're sorry to hear you had this experience with our product! May you please kindly submit a new contact form on our website. We would like to assist you with your concern and help provide a resolution for you, thanks!
submitted byO-Cedar - 3 years agoBrand expert
Q: Can this fit on the ocelo 3 action mop, in terms of the size? that refill has two different sides, one blue and one white. I just need a refill that will fit on the mop. No need for different side
A: Hi Joey, thank you for reaching out to us! This refill is designed for the ProMist Max Spray Mop System. We invite you to explore our mop head refill options for the Hardwood Floor 'N More Flip Mop.
submitted byO-Cedar - 3 years agoBrand expert
Q: Will this refill fit on the original mop. Mine doesn't flip. Your reply is most appreciated.
A: Hello Jay, sorry as to the confusion of which refill to use for your ProMist MAX Spray Mop. Please feel free to give us a call at 1-800-543-8105 or send us a message through our "Questions" tab on ocedar.com so we can verify which type you have and which refill is correct, thanks!
submitted byO-Cedar - 6 years agoBrand expert