Oral-B Glide Pro Health Deep Clean Cool Mint Floss 1 ea

We appreciate that you've been a long time fan of Oral-B Floss, and are sorry you're having a disappointing experience with the Glide Deep Clean Floss you just purchased. At Oral-B, we're always improving materials and looking to ensure that we deliver the best products, and our products undergo many quality checks to ensure performance. Your loyalty is appreciated, and we'd like to learn more details of your experience to further help. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can assist you.

Thank you for taking the time to share your thoughts with us. Our team performs extensive quality tests to ensure our Oral-B Products arrive to you in the best condition, and we're sorry that was not the experience you had. We'd like to learn more about your experience, and would apprecaite you giving us a call at (800) 566-7252.

We're sorry to hear you're unhappy with our new Threader Floss, and that it's been difficult to slide between your teeth. Please know, there are many quality checks in place to ensure only the best products reach you. Oral-B is always improving materials and looking to ensure that we deliver the best products. As a result, we’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant. We're letting our team know you prefer the older version, and would like to see it return. So that we can learn more and help you further, please give us a call at (800) 566-7252.

Your loyalty to Oral-B is appreciated, Flossgate, and we hate to hear you're disappointed with your purchase of our newest floss version. We're always looking to improve and to ensure that we deliver the best products. As a result, we’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant, yet gentle on your gums. What you've described with the floss curling up, as well as more difficulty flossing isn't what we expect or want you to experience. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can gather more details to further assist you.

Thanks for your loyalty to Oral-B, and we're sorry to hear the floss was not the quality you were used to. We're happy to help you as we go through many quality checks to make sure you have the best floss possible. To meet the forthcoming regulatory guideline, we reformulated our Glide floss to the microtextured floss fiber. Please try the Oral-B Complete Satin Floss as it has the old flossing materials and give us a call at (800) 566-7252 for further assistance with the floss. We'd like to receive some more information for our Quality Team.

We're sorry to hear that a loyal Oral-B user like you had this experience, and we hope that you're doing well. We can assure you that our floss has been thoroughly evaluated to be safe when used as directed, and we also put a lot of thought into creating features that we think you'll like. Our new microtextured fiber provides a noticeable clean while also delivering on comfort and strength. We'll be sure to share your comments with our team. As well, we do recommend that you discontinue use of this particular product if this has been your experience. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 566-7252 when you have a moment.

We're sorry to hear your Deep Clean floss didn't meet your expectations, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you, and as a loyal Oral-B user, you know this isn’t what we’d expect. We did recently transition to a new microtextured fiber, which is designed to glide easier and enhance your flossing experience. So we can help you further, please give us a call at (800) 566-7252.

Thank you for being a part o four Oral-B Family for so long, and we appreciate you sharing your feedback with us. Our team is always researching, and taking in consumer feedback to help us design our products in ways that we believe everyone will love as much as we do. We recently upgraded our Oral-B Glide Pro-Health Deep Clean Floss to our new CleanTech microtextured fiber, and were sorry to hear that you aren't a fan. We'll be sure to share this with our team, and if you'd like to share more with us, please feel free to give us a call at (800) 566-7252.