Oral-B Glide Pro-Health Comfort Plus Dental Floss - Extra Soft - 3pk

The satisfaction of every Oral-B Glide ProHealth Comfort Plus Floss is very important, and we do apologize for your experience. Our floss formula has been updated, as you noted, with a micro-textured CleanTech fiber. It is designed to gently glide through tight spaces and areas missed by brushing alone. If the new fiber isn’t working for you, there are three Flosses that didn’t change. They are our Oral-B Essentials Floss and both the Satin Floss and Satin Tape style flosses. We’d be happy to further assist you through this transition. Call us for more assistance Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 566-7252.

Thank you, Rebecca, for reaching out to Oral-B Glide and sharing your experience with the CleanTech fiber we’re now using for many of our floss options, including the version you purchased. This change was made to align with changing regulatory guidelines, and we do apologize that you’re not enjoying the update. The new Floss is a single strand or monofilament, designed to slide into tight spaces with minimal resistance so that it can easily and effectively clean along the sides of your teeth and your gum line. Every Oral-B Pro-Health Comfort Plus Dental Floss purchase should make you happy, and it would be our pleasure to talk more with you to ensure you get the best assistance possible. Please, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 566-7252.

We appreciate you reaching out and sharing that you're not happy with the recently redesigned Oral-B Glide floss. We recently updated the formula for many of our flosses. This micro-textured floss is designed to easily slide into tight spaces, cleaning both gently and powerfully, removing both plaque and food particles from between your teeth and just below the gum line. We're very sorry to learn that you're not enjoying this new design. To stay safe, please stop using this floss. Put it to the side, in a spot where it won't be lost or used, in case we need to collect it from you. Please, call us for further help with this purchase on any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 566-7252.

Thank you for taking the time to leave a review. We know how important floss is to any oral care routine, and we're sorry to hear you're not a fan of our floss. We're always improving materials and ensuring we deliver the best products. As a result, our floss picks now have a CleanTech fiber that is micro-textured to provide the same benefits you love. Our products go through many quality checks to ensure they provide a great clean, and we try our best to make products that you'll love as much as we do, no matter which version you are using. We're committed to improving our products and value your feedback, which we will send to our Quality Team. To share more about your experience, we invite you to give us a call at (800) 566-7252.

We understand the importance of having a floss you can count on every day, and can understand the frustration when a product changes. Whenever making changes to a product we do our very best to call this out, and we will let our Packaging Team know that you would like to see this more clearly indicated. Our new Cleantech Fiber is designed to offer enhanced cleaning, with the same great performance you have come to love with the Oral-B Glide Comfort Plus Floss. We are disappointed to hear that your most recent experience has not lived up to your previous uses, and we will be sure to get this information to our Quality Team. So we are able to gather additional information to better assist you, we encourage you to give our team a call at (800) 566-7252.

The comfort and well-being of our consumers is a top priority for us, and we are disappointed to hear that you have been experiencing discomfort while using our Cleantech Fiber. Our new floss is designed to offer enhanced cleaning by removing more food particles and plaque while still being gentle on your gum line, and this is not the performance that we would expect. Since the floss is causing discomfort, we do recommend discontinuing the use of the product, and we will get this information to our Quality and Safety Teams. We would love an opportunity to learn more about your most recent use of our Oral-B Comfort Plus Floss and invite you to give our team a call at (800) 566-7252.

Thank you for your loyalty and for taking the time to share your feedback, Mindy. We understand the importance of having a floss that slides easily between teeth and is gentle on the gums. We’re sorry you are not experiencing the benefits of our new micro-textured CleanTech floss fiber, and we’ll share your message with our Safety Team. Please know that all our floss products are thoroughly checked for quality throughout the manufacturing process to ensure they are both shred-resistant and gentle. Your safety and comfort are our top priority. We recommend discontinuing the use of the product if you haven’t already. We have a few floss products that weren’t part of the transition to the new CleanTech material, such as our Oral-B Complete Satin Floss. This floss helps remove plaque from between teeth and features a satin-like texture that is gentle on the fingers and gums. We want to learn more and help you find a floss that works best for you. Please call us at (800) 566-7252.

Thank you for your support and loyalty to Oral-B, Alan. We truly appreciate you taking the time to share your feedback, and we will pass it along to our Quality and Safety Team. You're correct; we have made changes to our floss. With our customers in mind, we're continually improving our materials to provide the best products possible. As a result, we’ve transitioned to a new microtextured floss fiber that is both strong and shred-resistant. We want all our consumers to enjoy the convenience of our floss, and we apologize that this was not your experience. Safety is our top priority, and we ensure that all our products undergo thorough evaluations to guarantee they're safe when used as directed. If your floss is causing you discomfort, we recommend discontinuing its use. Please call us at (800) 566-7252, and we'd be happy to assist you further and help you find a new floss that meets your oral care needs.

We did make necessary changes to the floss to meet the regulatory guidelines, and we're sorry to hear you're not liking it. We go through many quality checks to ensure the best possible products, so this is not expected. We'd love to learn more about your experience with the performance of the floss you tried. Please call us at (800) 566-7252, so we're able to get some helpful information and make a recommendation. We will let out team your desire to bring the previous version back.

When it comes to a healthy smile, you're going to need a quality floss. We crafted this floss to comfortably fit between your teeth and remove all that unwanted plaque and debris, so be assured this isn't normal. We're sorry you're not a fan of the change we made to this floss, and we'd like to ensure your feedback and experience are heard. Please call us at (800) 566-7252.

We appreciate your loyalty, and value your feedback. Lee. We're disappointed to hear the floss is hurting you, and we're happy to help you. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the floss since it's hurting you to use it. Please call us at (800) 566-7252 so we can assist you with the floss and get some helpful information for our Safety and Quality Teams. To meet forthcoming regulatory guidelines, we made changes to the microtextured floss fiber. We're happy to recommend another floss if you're not a fan of the it.

Thank you for taking the time to share your feedback. We apologize for the frustration caused by the recent change to our floss, and we’ll share this with our Quality Team. As a loyal user of our floss, you know we always strive to create products that offer the best flossing experience. Our floss products undergo many quality checks to ensure you receive them in perfect condition. Since our new micro-textured floss doesn’t meet your expectations, we’d like to provide a few replacement suggestions that were not changed to this new version. Our Oral-B Essential Floss has a wax coating that allows it to slide easily between teeth, cleaning areas a toothbrush can’t reach. Our Oral-B Complete Satin Floss has a silky texture that is gentle on the fingers and gums. Please don't hesitate to contact us at (800) 566-7252 so we can learn more about your needs and better assist you.

We appreciate your feedback and loyalty, and we will certainly share it with our Quality and Safety Team. Additionally, we'll inform them of your preference for the previous version. We're disappointed to learn that you're not satisfied with our new microtextured floss fiber. Safety is our top priority, and all our products undergo thorough evaluations to ensure they're safe when used as directed. If you experience discomfort while using the floss, we recommend discontinuing its use. If you're seeking a floss that hasn't undergone any modifications, we suggest trying the Oral-B Complete Satin Tape. Please call us at (800) 566-7252 so we can assist you further and find a new floss that you'll love.