Oral-B Glide with Scope Outlast Dental Floss Picks - Mint

Thank you for taking the time to share your experience about our Oral-B Glide Scope Outlast Floss Picks, Jada. We apologize that the floss is breaking and hurting your gums, and we’ll share your message with our Quality and Safety Teams. Our new micro-textured CleanTech floss material is designed to be strong, shred-resistant, and gentle, allowing it to slide comfortably between teeth. Based on consumer comments and reviews received shortly after the new formulation’s introduction, we are aware of the breakage issues some consumers are experiencing with our Oral-B Glide Floss Picks. This is not how we expect the product to perform, and as a result, our technical team is working quickly to address this issue. Please be assured that our floss picks undergo thorough inspections throughout the manufacturing process to ensure you receive them in perfect condition and that they are safe to use as directed. Your safety is our top priority. Since the Scope Outlast Floss Picks are hurting your gums, we recommend discontinuing the use of the product if you haven’t already done so. Please call us at (800) 566-7252. We want to learn more so we can provide the best assistance.

We always want our consumers to know that they can count on our products for great flossing, and we are disappointed to hear that the pick felt weak and the floss shredded with your recent use of our Oral-B Glide Scope Outlast Picks. Based on consumer reviews and comments we have received after the introduction of our updated product, we have become aware of some of the breakage issues that users are experiencing. We are delighted to share with you that the quality standards for these picks have been updated, and our technical teams at P&G are currently working diligently to address this issue. We would greatly appreciate a chance to further assist you with this and encourage you to give our team a call at (800) 566-7252, so we are able to gather some additional information for our Quality Team.

Alina, thank you for taking the time to leave your review. We're sorry to hear that you're not satisfied with our Scope Outlast Floss Picks. Please know that we conduct thorough quality checks on our floss to ensure optimal performance. We recently transitioned to a new microtextured floss fiber, and based on consumer comments and ratings/reviews received shortly after the product’s introduction, we've become aware of issues some customers are experiencing with our floss picks. This level of performance isn't what we expect from our products, and our technical team is diligently working to resolve the problem. Your feedback is valuable, and we will forward it to our Quality Team. Additionally, we understand that you have decided to switch to another brand; however, we'd appreciate the opportunity to learn more about your experience. Please give us a call at (800) 566-7252.

We appreciate your loyalty and for taking the time to share your experience about our Oral-B Glide Scope Outlast Floss Picks. We apologize that the floss is shredding and leaving pieces stuck between your teeth. We’ll share your message with our Quality and Safety Teams. Our new micro-textured CleanTech floss material is designed to be durable and gentle, allowing it to slide easily between teeth. Based on consumer comments and reviews received shortly after the new formulation’s introduction, we are aware of the breakage issues some consumers are experiencing with our Oral-B Glide Floss Picks. This is not how we expect the product to perform, and as a result, our technical team is working quickly to address this issue. Please know that our floss picks undergo thorough inspections to ensure they are shred-resistant and safe to use as directed. We’re sorry that wasn’t the case with your recent purchase. Since the floss is getting stuck between your teeth, we recommend discontinuing the use of the product, as your safety is our top priority. Please call us at (800) 566-7252. We want to learn more so we can provide the best assistance.

We are dedicated to bringing our consumers the most innovative and effective products for their oral care, and we can understand the frustration with the floss breaking during your recent use of our Oral-B Glide Scope Outlast Floss Picks. Based on consumer reviews and comments we have received after the introduction of this product, we have become aware of some of the breakage issues that users are experiencing. We are delighted to share with you that the quality standards for these picks have been updated, and our technical teams at P&G are currently working diligently to address this issue. We would love a chance to learn more about your recent experience so we are better able to assist you, as well as gather some additional information for our Quality Team, and invite you to give our team a call at (800) 566-7252.

Thank you for taking the time to share your experience with our Oral-B Glide Scope Outlast Floss Picks. We apologize that the floss is breaking after a few teeth, and we’ll share your message with our Quality Team. Our new micro-textured CleanTech floss material is intended to be shred-resistant and strong, allowing it to slide easily between teeth. Based on consumer comments and reviews received shortly after the product's introduction, we are aware of the breakage issues some consumers are experiencing with our Oral-B Glide Floss Picks. This is not how we expect the product to perform, and as a result, our technical team is working quickly to address this issue. Please be assured that our floss picks undergo rigorous checks to ensure you receive them in perfect condition. We want to learn more so we can provide the best assistance. Please call us at (800) 566-7252.

Thank you for your loyalty and for taking the time to share your feedback about your experience using Oral-B Glide Scope Outlast Floss Picks. We’re disappointed to hear that the floss frays quickly, and we’ll share your message with our Quality Team. Our new micro-textured CleanTech floss material is intended to be shred-resistant and strong, allowing it to slide easily between teeth. Based on consumer comments and ratings/reviews received shortly after the product's introduction, we are aware of the breakage issues some consumers are experiencing with our Oral-B Glide Floss Picks. This is not how we expect the product to perform, and as a result, our technical team is working quickly to address this issue. Please be assured that all our floss products undergo many checks to ensure you receive them in perfect condition. We’re sorry that this wasn’t the case with your recent purchase. Please call us at (800) 566-7252 so we can learn more and provide you with the best assistance.

Thank you for sharing this, Sam, and we're sorry to hear about your recent experience with our Oral-B Glide Scope Outlast Floss Picks. Please know our products go through rigorous safety and quality checks to ensure they provide an enhanced flossing experience and are evaluated to be safe when used as directed. It's upsetting to hear that our floss broke and became stuck in your teeth. Our top priority is your safety, and we recommend that you discontinue using the product. Your feedback is incredibly valuable to us, and we’ll pass it along to our Safety Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

We truly appreciate your loyalty to the previous version of our floss and for taking the time to share your feedback with us. We’re disappointed to hear that the floss is getting stuck between your teeth. This isn’t something we’d expect, as our new micro-textured CleanTech floss formula is designed to be strong, shred-resistant, and gentle. We’ll share your message with our Safety and Quality Teams. We want to assure you that all our floss picks undergo rigorous inspections to ensure you receive them in perfect condition and that they are safe to use as directed. Since the floss is getting stuck, we recommend discontinuing the use of the product if you haven’t already, as your safety is our top priority. We want to learn more so we can best assist you. Please call us at (800) 566-7252.

Thank you for taking the time to review our Scope Outlast Floss Picks. We're sorry to hear that your floss is breaking during use. Please be assured that we conduct thorough quality checks to ensure optimal product performance. We recently transitioned to a new microtextured floss fiber, and based on consumer comments and ratings/reviews received shortly after the product’s introduction, we've become aware of issues some customers are experiencing with our floss picks. This level of performance isn't what we expect from our products, and our technical team is diligently working to resolve the problem. Your feedback is valuable, and we will forward it to our Quality Team. We'd appreciate the opportunity to learn more and gather additional information. Please give us a call at (800) 566-7252.

Thank you for leaving this review, and we're sorry to hear about your recent experience with our Oral-B Glide Scope Outlast Floss Picks. Please know our products go through rigorous safety and quality checks to ensure they provide an enhanced flossing experience and are evaluated to be safe when used as directed. We have updated to a new microtextured floss that is designed to be strong, clean effectively, and be shred resistant, so it's upsetting to hear that our floss was shredding and getting caught in your teeth. Our top priority is your safety, and we recommend that you discontinue using the product. Your feedback is incredibly valuable to us, and we’ll share it with our Safety Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

Thank you for sharing this review, and we're sorry to hear about your recent experience with our Oral-B Glide Scope Outlast Floss Picks. We're always improving materials and ensuring we deliver the best products. As a result, our floss now has a CleanTech fiber that is micro-textured to provide the same benefits you love. Please know our products go through many quality checks to ensure they provide an enhanced flossing experience and this is not what we'd expect. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.