OtterBox Apple iPhone 14 Pro Screen Protector - Trusted Glass

Hello, This is something that the retailer will be able to assist you with in order to get the product to you for your purchase with them.

Hello! We would recommend reaching out to the place of purchase regarding your concern of used items being in new packaging. In the unlikely event they are unable to assist with that situation, we would invite you to please give our CS Team a call at 1-855-688-7269 and we are happy to see how we may be able to assist.

Hello! We are so sorry you experienced a break in your screen protector. We have a great warranty, and we would be more than happy to get you a new screen protector for your device via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!

Hello! We are so sorry to hear that you experienced a break of your screen protector and case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!

Hello! We apologize that you have encountered an issue with using the facial recognition features of your device. The iPhone 14 Pro screen protectors are specifically designed to maintain screen clarity and should not interfere with the ability to use the facial recognition features of the device. Please give our Customer Service Team a call so we may help with this, 1-855-688-7269.

Hello! We are so sorry to hear you have experienced a crack in your iPhone 14 Pro screen protector. We have an amazing warranty and are most happy to get that replaced for you! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!

So sorry to hear the Trusted Glass screen protector for your iPhone 14 Pro didn't adhere as it was intended to. We understand that you expect better out of your OtterBox products, but this is definitely surprising. There's no need to worry though! We have our amazing product warranty in place to keep you covered when something unexpected like this happens. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your replacement options with you. Cheers, OtterBox Customer Support

Hey there, Amanda! We're so sorry to learn about your disappointing experience with the Trusted Glass screen protector for your iPhone 14 Pro. We know that you expect more longevity out of your OtterBox products, but this is definitely surprising to hear. The good news is we have our amazing product warranty in place to keep you covered when things go sideways like this. Please give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to get the ball rolling on your replacement Trusted Glass. Best, OtterBox Customer Support

If we're reading this correctly, it sounds like the display of your iPhone was somehow compromised while covered by the OtterBox Trusted Glass screen protector, and we're so sorry that things unfolded this way. We truly do put forth every possible effort to make sure our products will provide the very best protection available to help limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to eliminate all exposure to risk. Our warranty won't be able to help with any device repairs or touchscreen replacement, though we would like to get you set up with a new screen protector for a fresh start on that side of things. Just give us a call at 1-855-688-7269 and we'll go from there. Kindly, OtterBox Customer Support

We're very sorry to hear you've had back-to-back discouraging experiences with the Trusted Glass screen protector. Did the pieces arrive in that condition, or were the lines and scratches the result of working to help keep your iPhone's display safe from harm? If it's the latter, we have a great warranty that will help get you a fresh start with a brand-new replacement! Just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works. Best, OtterBox Customer Service Team

You're not wrong to expect a bubble-free experience from the OtterBox Trusted Glass screen protector, and we're sorry that you've had such a discouraging start with the piece. Fortunately, we've got a great warranty in place that will help smooth things out for the long haul with a brand-new replacement that is sure to provide a clear view of that awesome iPhone 14 Pro display! Just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works! Best, OtterBox Customer Service Team

You're not wrong to expect the Trusted Glass screen protector to be able to fend off such scarring for a lot longer than that, and we're sorry your view of that awesome iPhone 14 display has become marred in such a hurry. Hopefully the piece was at least taking care of business in terms of keeping that device display safe from harm when all the scuffs occurred, but however it's gone down, feel free to ping our handy Otters at 1-855-688-7269 and we'll be glad to help smooth things out with a brand-new warranty replacement for a fresh start! Best, OtterBox Customer Service Team