Q&A(12)
Q: what are the measurements
A: Dimensions: 7.5" x 13.65" x 11.49"
submitted byGuardianTechnologies - 3 years agoBrand expert
Q: will this unit maintain its settings if power is disrupted?
A: Yes, this unit will maintain its settings if there is some sort of power interruption.
submitted byGuardianTechnologies - 4 years agoBrand expert
Q: I have had difficulties with cool mist humidifiers. When it is on the Miss just go straight down to the floor. Is there a mechanism on here where the steam coming out is pushed by a fan or similar
A: Yes, this unit uses a fan to help push the mist up an out of the unit. The mist output should reach around a foot above the unit to allow the mist to disperse into the room.
submitted byGuardianTechnologies - 5 years agoBrand expert
Q: Does it come with a plug in cord?
A: Yes, there is an attached power cord.
submitted byGuardianTechnologies - 6 years agoBrand expert
Q: What size is water tank
A: The tank will hold 1.5 gallons of water.
submitted byGuardianTechnologies - 6 years agoBrand expert
Q: Does the water have to be distilled or can regular tap water be used?
A: Distilled water is ideal, but you can use your normal tap water. If you use tap water you could potentially get a white dust from the minerals in the water and you would need to purchase a decalcification filter.
submitted byGuardianTechnologies - 6 years agoBrand expert
Q: Do you have to remove the tank to fill?
A: Yes, this is a bottom fill unit. You will need to remove the tank from the base and turn the tank upside down, remove the tank lid and fill.
submitted byGuardianTechnologies - 7 years agoBrand expert
Q: Is this unit compatible with the use of essential oils?
A: This unit cannot be used with essential oils.
submitted byGuardianTechnologies - 7 years agoBrand expert
Q: Is there an optional filter to reduce minerals in tap water to avoid the white powder effect?
A: We do sell the FLTDC that will work inside that model to help remove minerals from the water that product white dust.
submitted byGuardianTechnologies - 7 years agoBrand expert
Q: Are you able to use vicks vapo steam with this unit?
A: Vicks and/or other additives cannot be used inside of this machine.
submitted byGuardianTechnologies - 7 years agoBrand expert