Q&A(18)
Q: Why does the picture show there are 2 filters in the box, but the description says one.
A: As of 12/12/20 the picture still shows quantity 2 in the upper right corner. When I got to the store the quantity in the box was only 1. Just a tad deceptive I think.
submitted byDanno - 5 years agoA: We will be happy to clear up the confusion. There is only one filter in the box and in the picture. The model of the filter is the WF2, which may have caused the confusion. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 6 years agoBrand expertA: The 2 in the upper right corner is for the model # WF2. The picture of the box shows 1 filter on the lower corner. The description of the item is correct.
submitted byGGRed - 6 years ago
Q: Is this product safe to run in humidifier for a 2 year old?
A: Thank you for your inquiry. This is safe for use in a room with a 2 year old. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 6 years agoBrand expertA: Probably a question for your pediatrician.
submitted byDave - 7 years agoA: I've used it in a humidifier for my 5 and 3 year olds with no issues. It will quickly start to discolor and get crusty though so I make sure to rotate the filter with every new fill of the water tank. It also helps to rinse it off every now and then as well.
submitted bySteve G - 7 years ago
Q: Does this work with the Vicks starry night humidifier?
A: Yes I used it on my Stary night humidifier
submitted byBenmom - 8 years agoA: Thank you for your checking! This is the correct filter for the Vicks Starry Night humidifier. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 6 years agoBrand expertA: yes, the Vicks starry night humidifier model is listed on the front of the filter box.
submitted byI googled it - 8 years ago
Q: Does the filter last 30–60 days from the date it was first used, or only for the days it is actively used?
A: Thank you for your inquiry. The Protec Replacement Wicking Filter is designed to last 30–60 days from the date it is first used, depending on factors like water quality and usage frequency. Regular maintenance, such as flipping the filter, can help extend its life. If you have further questions or need assistance, please reach out to our team at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 4 months agoBrand expert
Q: Does this filter work with the Honeywell Comfort Invisible Mist Humidifier?
A: Thank you for your inquiry. To ensure the Protec Replacement Wicking Filter is compatible with your Honeywell Humidifier, we recommend contacting us directly at SocialSupport@helenoftroy.com for further assistance. We're here to help!
submitted byManufacturer Tech Support - 5 months agoBrand expert
Q: How long do the filters last? And which ones should I use for model v4600?
A: Thank you for your inquiry. Depending on your water quality, use, and care, wicking filters can generally last for approximately 30-60 days. Also, please be advised that the V4600 humidifier is a filter-free ultrasonic humidifier, so it does not require any filters. If you need further assistance or have any additional questions, please feel free to contact our team at SocialSupport@helenoftroy.com. We're happy to help!
submitted byManufacturer Tech Support - 5 months agoBrand expert
Q: Will this replacement filter work with the Canopy Humidifier?
A: Thank you for your inquiry. The Protec Replacement Wicking Filter is not intended for use with the Canopy humidifier. We recommend checking your humidifier's user manual or contacting the manufacturer to ensure you select the correct filter. If you need further assistance, feel free to reach out to SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 5 months agoBrand expert
Q: Will this fit in a Holmes HM1701 model humidifier?
A: Thank you for your inquiry. The Protec Replacement Wicking Filter is not designed for use with the Holmes HM1701 model humidifier. We recommend checking your humidifier's user manual or contacting the manufacturer to ensure you select the correct filter. If you need further assistance, feel free to reach out to SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 5 months agoBrand expert
Q: Will this filter work in the VEV400 humidifier?
A: Thank you for your question. Yes, the Protec Replacement Wicking Humidifier Filter is compatible with the VEV400 humidifier. If you have any further questions, feel free to reach out to SocialSupport@helenoftroy.com for assistance.
submitted byManufacturer Tech Support - 8 months agoBrand expert
Q: Does this filter fit a Vicks Filtered Cool Moisture Humidifier model VEV400(series)??
A: Thank you for your inquiry. Yes, the WF2 wicking filter is compatible with the VEV400 series humidifier. If you have any additional questions or need assistance, feel free to reach out to us at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 2 years agoBrand expert