Proving the Value of HR - 2nd Edition by Jack J Phillips & Patricia Pulliam Phillips (Paperback)

About the Book

Learn how to measure and communicate HR's bottom-line impact using ROI methodology.

Book Synopsis

Measuring the return on investment (ROI) of human resources programs is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team.

This revised and updated second edition of Proving the Value of HR illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line.

With this guide, HR managers will prove their value to their companies by learning how to measure ROI in a variety of programs, policies, practices and solutions; develop the ROI of HR with basic, step-by-step instructions; and collect, analyze and report data with sophistication.

Review Quotes

"A must read for every HR professional, particularly those in HR leadership functions or those that aspire to be in leadership."-- "Victor Buzachero, corporate senior vice president for innovation, human resources and performance management, Scripps Health"

"In a tough economy, being able to prove HR's value in real dollars and cents is critical to keeping our seat at the table and getting precious budget dollars. Jack and Patti present one of the most powerful tools in any HR professional's toolkit in a straightforward, useable and insightful way. Their common sense, step-by-step approach allows professionals of all skill levels and backgrounds to begin to realize and demonstrate HR's role as a revenue enhancing organization!"-- "Jim Black, Director of Human Resources, T - Mobile"

"Now, more than ever, HR professionals are focused on proving their operation's contribution to organizational success. The processes and practices contained in this book are exceptionally valuable for HR leaders who wish to run their department as a measured, value-added business operation."-- "Gary Burrus, Jr., Director of Human Resources, Grand Biloxi Casino Hotel and Spa"

About the Author

Jack J. Phillips is a world-renowned expert on measurement and evaluation and the chairman of the ROI Institute. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. He is the author of more than 30 books, including Beyond Learning Objectives: Develop Measurable Objectives that Link to the Bottom Line, Managing Talent Retention: An ROI Approach, and Show Me the Money: How to Determine ROI in People, Projects, and Programs.

Patricia P. Phillips is President and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. She assists organizations with the implementation of the ROI Methodology in countries around the world. Phillips' publications include The Bottomline on ROI, 2nd edition, which won the ISPI Award of Excellence; The Green Scorecard: Measuring the Return on Investment in Sustainability Initiatives; The Value of Learning; and Return on Investment in Meetings & Events.