Q&A(11)
Q: what’s the maximum temperature output ?
A: Hi Dots, Thank you for your question! We do not have the specific temperature output for the Pure Enrichment Puresteam Xl High Powered Standing Fabric Steamer but this is the input and power information: 120V AC 60Hz 1500w. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byBentgo - 5 years agoA: Hi Dots, Thank you for your question! We do not have the specific temperature output for the Pure Enrichment Puresteam Xl High Powered Standing Fabric Steamer but this is the input and power information: 120V AC 60Hz 1500w If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: Can this machine also be used on furniture
A: Hi Madre, Thank you for your question! Yes, the Pure Enrichment PureSteam XL Standing Steamer removes wrinkles and refreshes all your fabrics including clothing, delicates, bedding, curtains, upholstered furniture and more. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Thank you, Jessica Pure Enrichment Customer Support
submitted byPure Enrichment - 27 days agoBrand expert
Q: How easy is it to clean the water reservoir? I have a standing steamer already and the opening to the water reservoir was too narrow to clean. Even with distilled water you would need to clean it once in a while.
A: Hi Martha 2, Thank you for your question! The Pure Enrichment PureSteam XL Standing Steamer is designed to be easy to clean and maintain, with a process that ensures maximum performance. While the opening of the water reservoir may seem narrow, the design allows you to drain and rinse thoroughly. If you have any issues with the reservoir or further questions about cleaning, feel free to reach out, and we'd be happy to assist you! Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
submitted byPure Enrichment - 1 month agoBrand expert
Q: Does the stand collapse down for easy storage? Thank you.
A: Hi Careyanna, Thank you for your question! You may loosen the top two sections of the telescopic pole and collapse to a compact height. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment - 1 year agoBrand expert
Q: Hi, Can we adjust temperature for silk, wool or different types of clothes?
A: Hi Sam, Thank you for your question! Unfortunately, the Pure Enrichment Puresteam XL High Powered Standing Fabric Steamer does not offer different temperature settings. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment - 3 years agoBrand expert
Q: Does the steamer turning itself off after a period of inactivity?
A: Hi Lab, Thank you for your question! For your safety, it is recommended to turn the power switch off when you finish steaming. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: What is the stand height?
A: Hi S, Thank you for your question! The total height of the Pure Enrichment Puresteam Xl High Powered Standing Fabric Steamer is 5 ft, 5 in. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: How do you keep the nozzle from snagging satin and other delicate fabrics? I have had multiple problems
A: Hi, Thank you for your question! The Puresteam Xl High Powered Standing Fabric Steamer is safe for delicate fabrics. As long as it is used properly; holding the handle of the steam nozzle upright at all times and slowly sliding the nozzle vertically, from the bottom to the top of the garment, you should not experience any issues. You may have a defective unit. In that case, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com and we will be happy to assist you. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: I emailed the pure enrichment website this question but did not receive a reply. Does this unit also come with an attachment to steam clothes?
A: Hi Rae, The steam nozzle is used for fabric (including clothes). It also includes a fabric brush. Never steam plastic, vinyl, leather or suede materials and never steam clothes while wearing them. Pure Enrichment Support
submitted byPure Enrichment Support - 6 years agoBrand expert
Q: Does this use distilled water or is tap water ok?
A: Hi Julie, We recommend to use distilled water to avoid mineral built-up. Tap water is okay, as long as it is not from a hard water area. Pure Enrichment Support
submitted byPure Enrichment Support - 6 years agoBrand expert