Q&A(3)
Q: Why is it so hard to contact the company that makes these. Have tried a few times and have had no response. My cord broke off near the plug. Must be very brittle to have done that.
submitted by Melanie - 2 years ago
A: Our apologies as we had some changes this past week in our customer care dept. Please email info@pursonicusa.com or call 212-414-1798. Thank you
submitted byPursonic Customer Care - 2 years agoBrand expert
Q: how do you wash the water holder thing if it's not removable???
submitted by Katherine - 3 years ago
A: You can wipe it down with a damp towel .
submitted byPursonic Customer Care - 3 years agoBrand expert
Q: Does this have a steady stream or pulse or both ?
submitted by Chaser - 4 years ago
A: The flosser features 10 pulsation jet settings that you adjust on the dial on the face of the unit. Thank you
submitted byPursonic Customer Care - 4 years agoBrand expert