Q&A(22)
Q: Bottle came in a box, but neither the box nor the bottle had any kind of protective seal- Is that normal?
A: Hello, our Line Smoothing Night Serum Capsules do not come sealed.
submitted byRoC Team - 4 months agoBrand expert
Q: Can you use this while pregnant?
A: Hello, always talk to your doctor/primary care physician before starting a new skincare routine if you're pregnant or breastfeeding.
submitted byRoC Team - 4 months agoBrand expert
Q: is it non-comedogenic?
A: Hello, yes our Line Smoothing Night Serum Capsules are non-comedogenic.
submitted byRoC Team - 5 months agoBrand expert
Q: How often do you use this night serum? I used it 3 times every other day and my face is dried out red.
A: Hello, we’re sorry to hear about this and we’d like to gather some additional information regarding your experience. Please reach out to our customer service team at roc@rocskincare.com for further assistance. We’re available Monday-Friday 9AM - 5PM ET.
submitted byRoC Team - 5 months agoBrand expert
Q: I know it states that percentage of retinol vaires across your products, but what percentage of retinol does this specific capsules have? I can't find the percentage anywhere.
A: Hello, don’t be misled by percentages! The % of retinol doesn’t tell you how potent a product is or how well it works. The amount of retinol in OTC products will vary greatly depending on what type of retinol is in the formula. For example, retinol esthers – including retinol palmitate, retinol acetate and retinol propionate, are much weaker forms that must be converted to retinol first to be effective, so the percentages vary a lot. You should look for formulas with Pure Retinol, the most potent form of retinol available. Pure RoC Retinol is the most effective retinoid available without a prescription. We have 35+ patents and every RoC product is proven effective in rigorous clinical testing.
submitted byRoC Team - 5 months agoBrand expert
Q: What is the Retinol %(percentage) per capsule?
A: Hello, RoC uses the highest standard of pure, stabilized retinol in our products, which are known to be highly effective with clinically proven results. The exact percentage of retinol varies across our line.
submitted byRoC Team - 6 months agoBrand expert
Q: Are your serums and makeup products gluten free?
A: Hello, RoC products are not formulated with gluten ingredients; however, we do not have external certifications and cannot exclude the products could come into contact during the manufacturing process. If you are gluten sensitive, please consult with your Dermatologist before adding any new products to your skincare routine.
submitted byRoC Team - 10 months agoBrand expert
Q: Can it be used under the eye area
A: Hello, if you're looking for a retinol eye cream we recommend our Line Smoothing Eye Cream!
submitted byRoC Team - 11 months agoBrand expert
Q: Can you use this while breastfeeding?
A: Hello, always talk to your doctor/primary care physician before starting a new skincare routine if you're pregnant or breastfeeding.
submitted byRoC Team - 1 year agoBrand expert
Q: What age group is this product for ?
A: Hello, we recommend to start using Retinol in your early twenties!
submitted byRoC Team - 1 year agoBrand expert