Rustic Rivet J Decorative Hook Black - Project 62™

A: Hi Boo, I had the same problem but figured it out after quite a while. Unfortunately Target won't let me upload the photos I took, so here's the best description I can give you. 1. Mount the shiny metal piece that says "UP" to the wall using the 2 screws. Obviously the word "UP" should be facing you and oriented so that you can read it. When this is done, you'll notice that the front of the shiny piece is wider than the back which faces the wall. You'll also notice that the top of the shiny piece is more narrow than the bottom. Both of these aspects - wider in front than the back and narrower at top than the bottom - are important for the hook to fit properly later. 2. Look at the rear of the hook to make sure black mounting piece is properly attached (screwed into) to the hook. This piece is oddly shaped (for me at least) in that it has edges that curve inward from the sides. When attached to the hook, the opening of this piece should be more narrow at the top than the bottom of the piece. Basically the orientation of this piece should follow the orientation of the shiny piece mounted to the wall, as if one was molded around the other. 3. Now slide the hook (with black mounting piece attached) onto the shiny piece, starting from the top of the piece and moving downward. You'll notice that the hook becomes harder to slide as you move downward. This is good and will give the hook the tension it needs to remain securely fastened to the wall. 4. If you later want to remove the hook, simply slide it upward off the shiny mounting piece. Again, this would all make more sense if I could add the photos I took, but hopefully you get the idea. Best of luck!

A: Hi Boo. - You may wish to reach out to Target.com/Assembly with your installation and assembly questions. - Shell

A: Hello - Please contact us at 800.440.0680 for further assistance. We look forward to hearing from you. - Lorraine

A: Hi Art2317 - We're here to help! To install on solid wood or a wood stud, simply place the bracket in the desired location and mark the mounting hole locations. Next, drill 3/32 in (.23 cm) pilot holes and fasten the bracket using the screws provided. Place the hook above the bracket on the wall, aligning the slot in the hook with the mounting bracket. Lastly, slide the hook down over the mounting bracket and you're ready to go. Please be cautious of electrical wires and plumbing during installation. We hope this helps! - Alli

A: Hi Alex - This rustic decorative hook can hold up to 35 pounds! It includes mounting screws for easy installation and we suggest following the instructions closely. We hope it looks great on the wall! - Dee