SAMSUNG Galaxy Z Flip5 AI Phone, 512GB Unlocked Android, Compact, Foldable Design, One-Hand Control, Full Cover Screen, Hands-Free Use, Lavender

Thanks for taking the time to reach out to us, David! We appreciate you sharing your thoughts on the Galaxy Z Flip5. The Galaxy Z Flip5 features one of our most powerful processors for Galaxy foldables to date. With the new Snapdragon® 8 Gen 2 Mobile Platform for Galaxy, you can expect a whole new level of power. Enjoy smoother graphics, faster AI performance, and improved battery life. It's important to note that all Galaxy devices, including phones, tablets, smartwatches, and earbuds, have a specific temperature range in which they operate optimally. While they may become warm under certain conditions, such as during charging, this will not affect their lifespan or performance. However, if your devices get too warm, it could lead to some issues. Please refer to the guide linked below for tips on maintaining your devices at their normal operating temperature. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Andly, Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. If you would like more information about caring for your foldable device, feel free to check out "Care for your Samsung foldable phone" when you have some free time available. If you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger https://smsng.us/X-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00078985/ https://www.samsung.com/us/support/answer/ANS00083043/

Salutations Kandi, Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy Z Flip5 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Don't forget that you also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Flip5 is the 5th generation in foldable technology utilizing advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, your device features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water resistance rating. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. When you have some free time available, check out "Care for your Samsung foldable phone" to learn how you can keep your device sparkling from the inside and out. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus smsng.us/Facebook-Messenger https://smsng.us/X-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00083043/

Howdy LuvGalaxyUltra, Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Your opinion is welcomed as we continue leading the charge on innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any further assistance after reviewing the resource provided or if you would like to share any other feedback, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00076952/